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TeamDynamix - Support for System Offices

For System Office TeamDynamix users, application administrators, and group managers looking for assistance with TeamDynamix, a ticket can be submitted through any of the campus Help Centers.

System Office staff can request TeamDynamix support through your campus Help Center:

For assistance with a System application within TeamDynamix (e.g. UofI-Main, UPB), use the Application-Level services as this will direct your request to the Application Administrator that can assist. These services would include but not limited to:

  • Forms and Form Fields
  • Email Monitors
  • Assignment Workflows
  • Application specific problems, errors, and technical issues
  • General questions

For assistance with the TeamDynamix System as a whole, use the System-Level services as this will direct your request to the Global Administrators of the system. These services would include but not limited to:

  • User and Group management
  • Application Management
  • Project and Portfolio Management requests and changes
  • Integrations
  • System-wide problems, errors, and technical issues




Keywords:TDX, support, admin, administration, questions, assistance, Forms, Email Monitors, Assignment Workflows, user, group, application, project, portfolio, ppm, integration   Doc ID:118503
Owner:Shawn L.Group:University of Illinois System
Created:2022-05-11 13:29 CDTUpdated:2022-05-11 13:52 CDT
Sites:University of Illinois System
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