EDDIE - My UI Financials Reports Won't Open

Ever since the switch to BO 4.3 My UI Financials reports won't open.

ISSUE: User runs a report in My UI Financials, and it never opens. They get 3 blue dots, endlessly pulsing at the top of the screen.


  • Log in to EDDIE
  • Click the blue, circle icon in the upper right corner, and click Settings.

Initials menu

  • Click Application Settings, make sure Open in Reading mode is set to Web Client, and click Save in the bottom right corner.

App pref - web client

KeywordsEDDIE, AITS, DS, Business Objects, BO, My UI Financials   Doc ID126984
OwnerAlex H.GroupUniversity of Illinois System
Created2023-03-30 15:59:49Updated2023-03-30 16:28:36
SitesUniversity of Illinois System
Feedback  0   0