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BDM - How do you remove pop-up blocker?

Instructions on how to remove pop-up blocker when attempting to add or retrieve documents in Banner - BDM X-tender Application.

Banner – BDM-Xtender  ApplicationXtender appears to ‘do nothing’ when the Add/Retrieve Documents option(s) is selected.

The ApplicationXtender (BDM-Xtender) application opens the IMAGE or the QUERY RESULT SET in a new browser window.  It appears to use the POP-UP function to achieve this.  However, by default most browsers block pop-ups. Users need to adjust the POP-UP options.

Symptom

When attempting to Add Documents or Retrieve Documents via BDM-Xtender, the system appears “do nothing” and does not launch a secondary browser session or tab.

Workaround

Turn off the POP-UP blocker or allow pop-ups.  Please reference the KB document found at https://answers.uillinois.edu/15047



Keywords:
BDM Banner-BDM-Xtender Application pop-up blocker 
Doc ID:
86807
Owned by:
Maureen K. in University of Illinois System
Created:
2018-10-16
Updated:
2020-05-20
Sites:
University of Illinois System