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Service Desk - Banner Admin Pages - Error: 'Authentication Error!'

What to do when you get an Authentication Error message when logging into Banner Admin Pages.
When logging into Banner 9 you receive the error:

Authentication Error

You are using an old saved link to connect to Banner 9. Please bookmark https://apps.uillinois.edu/banner/ 
Using this new link will resolve your issue.


Keywordsaits, banner 9, banner, authentication, error, attention, login, WSO2, WS02, Identity Server, something went wrong during the authentication process. Please try signing in again.   Doc ID87260
OwnerAITS Service DeskGroupUniversity of Illinois System
Created2018-10-26 14:09:34Updated2024-05-08 14:52:17
SitesUniversity of Illinois System
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