For repayment on Federal and Campus Based student loans, you will need to work with your student loan servicer. For more information:
The William D. Ford Federal Direct Student Loan program is funded directly from the U.S. Department of Education. For Federal Direct Loan and Federal Stafford Loan repayment information, borrowers must contact their loan servicer for repayment information. Borrowers can access their loan history at Federal Student Aid.
Heartland ECSI is the University’s contracted servicer for University of Illinois Campus Based Student Loan(s).
You can view your account online at Heartland ECSI. This website also has an available live chat feature. For more information on accessing and managing Campus Based Student Loan(s) click on the links below:
To discuss Campus Based Student Loan(s) by phone, borrowers may call Heartland ECSI at (888) 549-3274.