NetID Center - Error: "500 500" or "409 409" when reviewing recovery settings

When changing your password, you may get stuck at the "Review recovery settings" screen which will display a strange "500 500" or "409 409" message in red.

For resolution, you must contact your campus help desk for assistance as there is no current workaround.

The error will look like:

Inked500500screenshot_LI2.jpg



Keywords:AITS, IAM, password, NetID, UIN   Doc ID:99994
Owner:AITS Service Desk .Group:University of Illinois System
Created:2020-04-02 15:18 CDTUpdated:2020-10-20 13:34 CDT
Sites:University of Illinois at Springfield, University of Illinois System, University of Illinois Technology Services
Feedback:  0   0