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No.Document TitleIDUpdatedHits
1*** Clearing Browser Cache and Cookies123842018-05-251618418
21098-T Tax Form - Accessing Your Tax Form603442018-04-0526979
3Excel - Cannot Open Downloaded File652632018-02-2610564
4CA Service Desk Manager - Overview731182017-10-237776
5Bomgar – How to Download and Login to Bomgar Representative Console550062018-05-163811
6Bomgar – How to Start a Remote Session with Bomgar Representative Console550152018-05-162897
7CA Service Desk Manager - Creating a New Ticket668932017-03-072661
8University Portal - Problems/Questions/Website469642018-04-172567
9CA Service Desk Manager - Searching for Tickets677872016-10-282430
10CA Service Desk Manager - Updating the Ticket Status668632018-02-132390
11CA Service Desk Manager - Logging Comments in Tickets679832016-10-282378
12CA Service Desk Manager - Using Manual Notification670222016-10-282258
13CA Service Desk Manager - Setting Default Role631392017-06-132096
14CA Service Desk Manager - Closing a Ticket668782016-10-282001
15CA Service Desk Manager - Transferring a Ticket668772016-10-281963
16Paying Your University Bill and Accessing Your Student Account Balance511352018-03-201908
17CA Service Desk Manager - Viewing Service Desk Tickets and Ticket Detail679792016-10-281852
18CA Service Desk Manager - Service Desk Interface662572018-02-191812
19CA Service Desk Manager - Reopening a Ticket679892016-10-281559
20CA Service Desk Manager - Ticket Escalations669362016-10-281515

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