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Results: 1-20 of 31
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No.
Document Title
ID
Updated
Views
1
TDX (TeamDynamix) Resources
129709
2023-08-09
1322
2
TeamDynamix, Technician Training Overview
109576
2024-01-08
5341
3
Enterprise Applications - System Requirements
46708
2023-06-12
24932
4
Team Dynamix, How Do I Use the People App?
109811
2023-04-25
6326
5
How Do I Update an Incident Ticket in TDNext?
108266
2024-03-26
3534
6
How Do I Set Up the Tickets Desktop in TDNext?
109044
2024-01-03
4093
7
How Do I View Ticket Details in TDNext?
109040
2024-01-03
3476
8
How do I Edit an Incident Ticket in TDNext?
108258
2023-12-11
3060
9
TeamDynamix - Why are my tickets not appearing when clicking "view/update" from the email notification?
110197
2023-04-25
2023
10
How do I Create an Incident Ticket in TDNext?
108252
2023-04-25
4015
11
How Do I Assign Tickets to a Responsible Party in TDNext?
108282
2023-04-25
4296
12
TeamDynamix Manager Role
132292
2023-10-25
366
13
Minimum Required Information for a TeamDynamix Service Catalog Service / Service Offering
130696
2023-10-10
474
14
TeamDynamix - Transfer Hub overview and instructions
110994
2023-07-18
4076
15
System Offices Friday Focus Series
117309
2023-05-22
2356
16
TeamDynamix - Why am I not receiving email notifications from TeamDynamix?
110422
2023-04-25
1787
17
TeamDynamix - Adding a new group to a Transfer Hub
110996
2023-04-25
2982
18
TeamDynamix - Support for System Offices
118503
2023-04-25
1284
19
TeamDynamix - How to Embed BeyondTrust (Bomgar) into TDX ticket
110593
2023-04-25
2840
20
MS Teams and Zoom Resources for System Office staff
[Campus login required]
113297
2023-04-25
4
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System Offices
Administrative Information Technology Services (AITS)
(217) 333-3102
(312) 996-4806
servicedeskaits@uillinois.edu
Chicago
Technology Solutions
(312) 413-0003
ithelp@uic.edu
Springfield
Information Technology Services (ITS)
(217) 206-6000
techsupport@uis.edu
Urbana-Champaign
Technology Services at Illinois
(217) 244-7000
consult@illinois.edu