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AITS - Service Desk - NetID Center - Error: '500 500' or '409 409'

When changing your password, you may get stuck at the "Review recovery settings" screen which will display a strange "500 500" or "409 409" message in red.

For resolution, you must contact your campus help desk as there is no current workaround.

The error will look like:

Keywords	AITS, IAM, password, Recovery Options, UIN, Text, Email, Voice Callback Suggest keywords	Doc ID	99994
Owner	AITS Service Desk	Group	University of Illinois System
Created	2020-04-02 15:18:17	Updated	2024-05-08 08:33:32
Sites	University of Illinois at Springfield, University of Illinois System, University of Illinois Technology Services
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AITS - Service Desk - NetID Center - Error: '500 500' or '409 409'

AITS - Service Desk - NetID Center - Error: '500 500' or '409 409'

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