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My UI Info (Nessie) - Directory Server Error

The Directory Server Error is reported on My UI Info (Nessie). Directory Server Error, An error has occurred while trying to determine your institutional ID. Error: - Element ENTERPRISEUSER is undefined in a Java object of type class.

If you receive a Direcory Server error, the HR-Systems staff will send an email to AITS EAI Support letting them know of the problem. They can bounce the gateways to resolve this error.