Bomgar – How to Download and Login to Bomgar Representative Console

Instructions on how to download and login to Bomgar Console.

To login to Bomgar Console, please follow the instructions listed below.  


Users must have their USC fill out the following form https://illinois.edu/fb/sec/95295 to request access.

NOTE: If you have never used Bomgar before in your department, but are looking to deploy it new to your department, please contact the AITS-Security via email before using the form above.  



Visit: https://remote.uillinois.edu/login (Log in with Net ID  and AD Password)


From the drop down menu, user must choose the platform and select Download Bomgar Representative Console radio button.  User will then select Run, to allow client download. Bomgar Representative Setup screen will appear. Follow onscreen prompts:




If successful, user should be able to login to Bomgar Console:







Keywords:Bomgar, dowload, login, chat, first time user, AITS   Doc ID:55006
Owner:JC S.Group:University of Illinois System
Created:2015-08-12 14:27 CSTUpdated:2017-09-11 05:54 CST
Sites:University of Illinois System
Feedback:  5   0