Topics Map > Communication & Collaboration > Phone Services > Telephones
How do I forward calls from my VOIP phone remotely?
You can forward calls from your VOIP phone without needing to be on campus.
NOTE: You must be connected to UIC's AnyConnect VPN to complete this process. Instructions for obtaining VPN can be found at go.uic.edu/VPNInstructions
1. Visit https://pub.voip.uic.edu/ucmuser/ and log in.
2. On the "Phones" Tab, select "Call Forwarding" and then check the box to the left of "Forward all calls to: " for the line that should have call forwarding set. In the dropdown menu to the right of "Forward all calls to: ", select "Add a new number".
3. Type the phone number where calls should be forwarded to. If you will be routing to an off-campus phone number, enter 9 and then the full 11 digit phone number(example: 913121234567) and then press "Save".
4. You will receive a message that the call forwarding has been set.
