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How do I forward calls from my VOIP phone remotely?

You can forward calls from your VOIP phone without needing to be on campus.

NOTE:  You must be connected to UIC's AnyConnect VPN to complete this process.  Instructions for obtaining VPN can be found at

1. Visit and log in.


2. On the "Phones" Tab,  select "Call Forwarding" and then check the box to the left of "Forward all calls to: " for the line that should have call forwarding set.  In the dropdown menu to the right of "Forward all calls to: ", select "Add a new number".


3. Type the phone number where calls should be forwarded to.  If you will be routing to an off-campus phone number, enter 9 and then the full 11 digit phone number(example: 913121234567) and then press "Save".  


4. You will receive a message that the call forwarding has been set.


Keywords:remote, forwarding, telephone   Doc ID:101955
Owner:William S.Group:University of Illinois Chicago Technology Solutions
Created:2020-05-11 14:28 CSTUpdated:2020-05-25 11:17 CST
Sites:University of Illinois Chicago Technology Solutions
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