Topics Map > Teaching & Learning > Learning Management System > Blackboard Learn

Why am I am unable to save my responses in a Blackboard online test?

It is recommended to use a stable wireless connection or a wired connection when taking online tests in general. If you are in a stable connection, sometimes clearing cookies in the browser will solve the problem.

Desktop Web Browsers

Browser Windows Document Link macOS Document Link
Google Chrome
Google Chrome
[Link for document 24629 is unavailable at this time.] [Link for document 15153 is unavailable at this time.]
Firefox
Firefox
[Link for document 82464 is unavailable at this time.] [Link for document 36150 is unavailable at this time.]
Safari
Safari
[Link for document 12382 is unavailable at this time.] [Link for document 69468 is unavailable at this time.]
Internet Explorer 9, 10, & 11
Internet Explorer 9, 10, & 11
[Link for document 15141 is unavailable at this time.] None
Microsoft Edge
Microsoft Edge
[Link for document 54747 is unavailable at this time.] None
Opera
Opera
[Link for document 12381 is unavailable at this time.] [Link for document 50817 is unavailable at this time.]
edgelogo.jpg
New Microsoft Edge
New Edge (Win) - Clearing Cache and Cookies None

Mobile Web Browsers

Operating System Document Link
Android Icon
Android
[Link for document 26652 is unavailable at this time.]
iOS Icon
iOS
[Link for document 24085 is unavailable at this time.]
webOS Icon
webOS
[Link for document 18709 is unavailable at this time.]
Windows Phone Icon
Windows Phone
[Link for document 24078 is unavailable at this time.]

Legacy Versions

Windows

Browser Document Link
Internet Explorer 6
Internet Explorer 6
[Link for document 12315 is unavailable at this time.]
Internet Explorer 7
Internet Explorer 7
[Link for document 12313 is unavailable at this time.]
Internet Explorer 8
Internet Explorer 8
[Link for document 12314 is unavailable at this time.]
Firefox 3.5
Firefox 3.5
[Link for document 12316 is unavailable at this time.]

MacOS

Browser Document Link
firefox_icon.png
Firefox 3.5 - 20
[Link for document 12317 is unavailable at this time.]
Opera 10.50
Opera 10.50
[Link for document 15152 is unavailable at this time.]
safari_icon.png
Safari 5
[Link for document 12319 is unavailable at this time.]
safari_icon.png
Safari 5.1 - 7.9
[Link for document 30233 is unavailable at this time.]
safari_icon.png
Safari 8.0+
[Link for document 45060 is unavailable at this time.]




Keywords:"Learning Management System",LMS, exams   Doc ID:75728
Owner:Szymon M.Group:University of Illinois at Chicago ACCC
Created:2017-08-17 17:43 CDTUpdated:2020-02-06 13:54 CDT
Sites:University of Illinois at Chicago ACCC
Feedback:  0   0