Topics Map > Communication & Collaboration > Phone Services > Mobile Devices
Topics Map > Infrastructure > Network > Data Jacks
How can I request help for IT or wireless issues in my dorm/residence hall?
Instructions on how to contact SA Technology / Housing IT at UIC
If you are having trouble with connecting your wireless device in your dorm room, please refer to this knowledge article:
Please note the information under "Step 3: Add a New Device":
If you still have trouble with your wireless device or have questions about devices such as wireless printers or Google Chromecast, you may email SATech at email@example.com
- After properly registering your device the status will show “Pending”. Your device is now ready to join the “mydevices” wireless network and will be usable immediately.
Alternatively, you may also go to this link:
On this page, click "Support Portal" and then log in using your UIC credentials - you can submit a ticket via this web page.
** However, if the ethernet jack or wireless access point in your room do not appear to be working, please go to go.uic.edu/dock and create a work order by clicking "Work Orders" on the left-hand side