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Which services used by UI Hospital staff are not managed by ACCC?

Many services that UI Hospital staff use are not managed by ACCC.

These include:

  • UI Hospital Portal
  • Cerner
  • Powerchart
  • Password Station
  • UI Health Exchange email accounts
  • UI-Health-Staff wireless network
  • Duo 2-Factor Authentication*
For assistance with the above services, contact the Hospital IS Helpdesk at 312-413-7717 or send an email to  The subject line of your email must be the word 'Service'.  

UI Hospital LMS training is managed by the IS training group, which can be contacted at

*NOTE* Duo 2-Factor Authentication is managed centrally by the Administrative Information and Technology group (AITS), but UI Hospital staff should contact the Hospital IS Helpdesk for enrollment or issues with the use of Duo 2-Factor Authentication.  UIC students, faculty and staff who are not UI Hospital staff members should contact for assistance with Duo 2-Factor Authentication.

Keywords:UI Hospital, cerner, exchange, password station,is helpdesk   Doc ID:100217
Owner:Ryan S.Group:University of Illinois at Chicago ACCC
Created:2020-04-07 14:16 CDTUpdated:2020-05-20 13:58 CDT
Sites:University of Illinois at Chicago ACCC
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