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How do I forward calls from my VOIP phone remotely?

You can forward calls from your VOIP phone without needing to be on campus.

NOTE:  You must be connected to UIC's AnyConnect VPN to complete this process.  Instructions for obtaining VPN can be found at go.uic.edu/VPNInstructions


1. Visit https://pub.voip.uic.edu/ucmuser/ and log in.

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2. On the "Phones" Tab,  select "Call Forwarding" and then check the box to the left of "Forward all calls to: " for the line that should have call forwarding set.  In the dropdown menu to the right of "Forward all calls to: ", select "Add a new number".

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3. Type the phone number where calls should be forwarded to.  If you will be routing to an off-campus phone number, enter 9 and then the full 11 digit phone number(example: 913121234567) and then press "Save".  

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4. You will receive a message that the call forwarding has been set.

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Keywords:remote, forwarding, telephone   Doc ID:101955
Owner:William S.Group:University of Illinois at Chicago ACCC
Created:2020-05-11 15:28 CDTUpdated:2020-05-25 12:17 CDT
Sites:University of Illinois at Chicago ACCC
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