Where can I get help as I prepare my online course?
Due to the large volume of requests we are receiving, you may experience delays for some requests as we prioritize them. The LTS team is working as efficiently as possible to provide the quality of service you are accustomed to. If at all possible, use the self-help first.
- Get Troubleshooting Tips on VPN, Blackboard Learn, software, WiFi, virtual lectures using Collaborate, Zoom or Webex, and more through ACCC’s Guide: go.uic.edu/troubleshooting-tips
- Find the answers to the most common questions regarding teaching and learning in the UIC Answers Knowledge Base: go.uic.edu/TeachingLearning