Topics Map > Teaching & Learning > Learning Management System > Blackboard Learn
Why don't "some" students have access to my course site?
On occasion some students don't have access to a Blackboard course site. There are a few ways to check the issue.
1. Escalate request to Tier 2 staff (access to Blackboard is needed)
2. It is good to verify which students are having issues seeing the course. Log-in as them to see if they have access.
Note: An instructor might wonder why the number of users does not match the current enrollment number. Users stay set as 'no' after they drop the course- instructors must manually un-enroll users.