Topics Map > Teaching & Learning > Learning Management System > Blackboard Learn

Why am I am unable to save my responses in a Blackboard online test?

It is recommended to use a stable wireless connection or a wired connection when taking online tests in general. If you are in a stable connection, sometimes clearing cookies in the browser will solve the problem.

Desktop Web Browsers

Browser Windows Document Link macOS Document Link
Google Chrome
Google Chrome
Chrome (Win) - Clearing Cache and Cookies Chrome (Mac) - Clearing Cache and Cookies
Firefox
Firefox
Firefox 57+ (Win) - Clearing Cache and Cookies Firefox 21+ (Mac) - Clearing Cache and Cookies
Safari
Safari
Safari (Win) - Clearing Cache and Cookies Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
Internet Explorer 9, 10, & 11
Internet Explorer 9, 10, & 11
Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies None
Microsoft Edge
Microsoft Edge
Edge (Win) - Clearing Cache and Cookies None
Opera
Opera
Opera (Win) - Clearing Cache and Cookies Opera 28.0 (Mac) - Clearing Cache and Cookies
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New Microsoft Edge
New Edge (Win) - Clearing Cache and Cookies None

Mobile Web Browsers

Operating System Document Link
Android Icon
Android
Android (Jellybean) - Clearing Cache and Cookies
iOS Icon
iOS
iOS - Clearing Cache and Cookies
webOS Icon
webOS
HP webOS 2.x - Clearing Cache and Cookies
Windows Phone Icon
Windows Phone
Internet Explorer (Windows Phone) - Clearing Cache and Cookies

Legacy Versions




Keywords:"Learning Management System",LMS, exams   Doc ID:75728
Owner:Szymon M.Group:University of Illinois at Chicago ACCC
Created:2017-08-17 17:43 CDTUpdated:2020-02-06 13:54 CDT
Sites:University of Illinois at Chicago ACCC
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