Response time in web systems can be affected by a number of factors. Sometimes the workstation or device itself may have problems with memory or CPU. Sometimes WIFI or local Internet connectivity may be slow. Other times the server itself may be slowing down. Often restarting the modem, WIFI, and the computer resets local activity and restores original performance.
When Blackboard engineers detect server problems they post a notification on this site:
The main Blackboard service can be found under Americas and it is called: Learn - SaaS Deployment for Blackboard Learn (US)
Sometimes there is a particular Blackboard app server that is slow. Clearing your browser's cache and cookies can help switch you over to a different app server. For an advanced explanation of clearing cookies/switching app servers, please see these resources:
If you are still experiencing slowness in Blackboard after clearing your cache and cookies, please follow these steps and submit the form below:
These numbers will help us send a more detailed ticket to our service provider.