How do I request a Request Tracker (RT) instance?

You can request a new RT instance when your department or campus unit doesn't have one.

If there is an existing RT instance in use by your department or campus unit, contact your unit's REACH member about creating a queue for your needs. However, if you need a new instance, send a request to with the following: 

For other services related check creating a non-personal, departmental email address.