Topics Map > Communication & Collaboration > Phone Services > Automatic Call Distribution

Who can request an Automatic Call Distribution (ACD's)?

Authentication is required to make ACD requests. Campus unit business managers can authorize staff to submit requests.

For access, please have your department finance manager submit the request here.

If you are the appropriate person and have trouble accessing the form, please contact us at for authorization information.

Keywords:business tools, call center, call distribution, call routing, voicemail   Doc ID:92962
Owner:Alice W.Group:University of Illinois Chicago Technology Solutions
Created:2019-07-09 11:51 CSTUpdated:2020-11-19 11:09 CST
Sites:University of Illinois Chicago Technology Solutions
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