What is an ACD (Automatic Call Distribution)?

Automatic Call Distribution (ACD) technology allows campus units to set up call centers

Features 

  • Call Center
  • Call Distribution
  • Call Routing
  • Voicemail

Requirements 

Works only on telephone lines ordered through ACCC Telecommunications.

Cost 

Costs for ACDs are dependent upon each individual configuration.  Contact us for more details.

Support 


Email: as@uic.edu