Zoom, Meetings, Automated captioning

This document details how to enable or disable the automated captions in a Zoom meeting or webinar.

Enabling or disabling automated captions

To enable automated captioning for meetings or webinars you host:

  • Browse to https://illinois.zoom.us/, click Sign in and sign in with your Illinois credentials.
  • Select your profile picture in the upper right and go to Settings
  • Click the Meeting tab.
  • Under In Meeting (Advanced), click the following toggles to enable or disable the settings. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
    • Automated captions: Allow users to enable automated captions in the selected languages in meetings and webinars.
      1. (Optional) Click the pencil icon to select which languages you want to be available for captioning.
      2. (Optional) Select the Allow only the following users to enable captions for the meeting check box, then choose to give caption enablement to the Host or Host and Co-host.
        Note: If this option is selected, then participants can request that the host enable captions.
      3. Click Save to confirm any changes.
    • Automated captions on device: Allow users on supported devices to process automated captions on their device in meetings. This feature is available on the Zoom Workplace desktop app version 6.5.3 and higher. 

Note: This setting is on by default for users at Illinois, but is not locked. It can be turned off if desired.

In meeting view

  • Find the Show captions tool on the meeting dock. This may be under the More (...) icon initially.

An image of the Show captions button.

  • Click the icon to show captions. A bar will pop up just above the dock indicating that captions are on, and the button will change to Hide captions

The hide captions button on the Zoom dock.

  • Click the up caret ( ^ ) to view more settings, including the caption language, style, and access to host tools.

An image of the caption settings options.



Keywords:
caption, captioning, captions, transcription, transcript, meeting, webinar, feature, features 
Doc ID:
105310
Owned by:
zoom G. in University of Illinois Technology Services
Created:
2020-08-25
Updated:
2026-10-15
Sites:
University of Illinois Technology Services