GenAI, Illinois Chat Canvas Course Setup & Known Bugs

This article contains nformation on how to set up Canvas courses to be ingested into Illinois Chat along with other common bugs.

How to set up a Canvas Course

  • Go to canvas.illinois.edu and open your course.
  • In the left-hand navigation, click People.
  • Click + People in the upper right.
  • Select Email Address as the method, then enter uiuc.chat@ad.uillinois.edu.
  • Set the role to Student.
  • Click Next, then Add Users to confirm.
  • Once the bot has been added, follow the instructions on the Import Canvas Content modal in Illinois Chat. 

Note: The course must be published to be ingested in Illinois Chat. 

Other Known Bugs

  • You cannot use both your UIUC credentials and NCSA credentials. Please log in using the same account you initially used.
  • Page number on pdf citation doesn't point to pdf.
  • Folders don't filter by project.
  • Aside from the websites themselves, the only file types the web crawler processes are pdfs. 
  • Filtering by document group does not work.
  • Coursera and MIT course sites are not currently supported.
  • Access to tool calling is not currently available.
  • Images can be uploaded, but processing is limited to images with text in them.

For other issues, please send a ticket to consult@illinois.edu with the issue and the name of chatbot you are experiencing the issue with.

Feature Requests

Please send feature requests to illinoischat-support@mx.uillinois.edu. You're also warmly invited to share your ideas directly at our monthly Illinois Chat stakeholder meeting, held on the first Monday of each month from 2:00–3:30 PM CT. The meeting is open to all developers, users, and administrators using chat.illinois — please feel free to share the invitation with others.



Keywords:
Illinois Chat IllinoisChat Canvas GenAI 
Doc ID:
163396
Owned by:
Nick V. in University of Illinois Technology Services
Created:
2026-08-17
Updated:
2026-08-21
Sites:
University of Illinois Technology Services