VPN, Cisco AnyConnect, Cisco Secure Client, Mac OS X, Options Grayed out on Installation

VPN installation options will be disabled (or "grayed out") if there is a pre-existing Cisco VPN installed on the computer

First check if it is still installed:

  1. From the Finder go to the Application folder.
  2. Look for the "Cisco" folder and open the folder
  3. Then double click on "Uninstall Anyconnect" or "Uninstall Cisco Secure Client" start uninstall process
  4. Follow instructions to uninstall VPN program
  5. Reboot

If nothing is there here is the procedure for manually uninstalling the AnyConnect client:

Run the following shell script from the Terminal (top for AnyConnect, bottom for Cisco Secure Client):
$ sudo /opt/cisco/vpn/bin/vpn_uninstall.sh 

$ sudo /opt/cisco/secureclient/binvpn_uninstall.sh

You will be prompted for your password. Once you enter it, just follow the steps and reboot.

If you are still having problems try this from the terminal.app and reboot:

sudo pkgutil --forget com.cisco.pkg.anyconnect.vpn


Keywords:
AMP gray grey greyed click clickable Mac uninstall 
Doc ID:
63520
Owned by:
VPN G. in University of Illinois Technology Services
Created:
2016-05-19
Updated:
2026-09-10
Sites:
University of Illinois Technology Services