VetMed Applications, Access to PACS, RaptorMed, Q-Pulse, SANDI, Instinct

Access instructions for PACS, SANDI, and Instinct, including application links, network requirements, and steps for connecting through a web browser or Remote Desktop.

HOW-TO GUIDE

Accessing PACS, SANDI, and Instinct

Instructions for accessing Veterinary Medical applications from a personal computer or a University computer that does not have the application installed.

Reading time: 4 minutes

Audience: Students, Faculty, and Staff

Before You Begin

Network Requirements

  • Ensure your computer is connected to the internet.
  • When on campus, connect to IllinoisNet.
  • When working remotely, connect to the University VPN when required.

Read the IllinoisNet wireless connection instructions.

Read the University VPN connection instructions.

Available Applications

The following applications are available through a web browser or Remote Desktop, depending on the application.

Table 1. Veterinary Medical application access methods and remote access requirements
Application Purpose Access Method Remote Access Requirement
PACS Imaging System Web browser University VPN required
SANDI Health Information System Web browser University VPN required
Instinct Treatment Plan Remote Desktop (RDP) University VPN required

Access PACS

PACS is the Vet Med Imaging System. Students can access the web version through a browser.

  1. Open the PACS web application.
  2. Sign in using your University credentials when prompted.
  3. If accessing PACS remotely, connect to the University VPN.

Access SANDI

SANDI is the web-based Health Information System. It does not require a Remote Desktop download.

  1. Open the SANDI application in Google Chrome (recommended).
  2. Sign in using your University credentials when prompted.
  3. Bookmark the website or create a desktop shortcut for easier access in the future.
  4. If accessing SANDI remotely, connect to the University VPN.

Access Instinct

Instinct requires a Remote Desktop connection when accessed from a computer without the application installed.

  1. Download the Instinct Remote Desktop connection file.
  2. Save the file to your desktop or another location where you can easily find it.
  3. Locate the downloaded file and open it.
  4. When prompted, select Connect.
  5. Enter your University credentials in the following format:

    uofi\xxxxx

    Replace xxxxx with your NetID.

  6. Enter your NetID password and select OK.
  7. If prompted to confirm the certificate, select Yes.
  8. The Instinct application login screen will appear.

First-Time Instinct Login

The first time you log in, you may see a message stating, "Instinct needs to authenticate your practice." Select Start Auto Log In, then enter your PIN.

Additional Information

  • Applications may already be installed on University-managed computers.
  • Web applications can be bookmarked in your browser for easier access.
  • Remote Desktop connection files are only needed for applications that require an RDP connection.
  • When accessing applications remotely, connect to the University VPN when required.

Need Additional Assistance?

If you have trouble accessing PACS, SANDI, or Instinct, contact IT@VetMed.

Email: it@vetmed.illinois.edu

Last reviewed: November 2026


Keywords:
PACS, RaptorMed, QPulse, Q-Pulse, SANDI, VetStar, Vet Star, Application, App, VetMed, Remote Desktop, RDP vadds 
Doc ID:
92304
Owned by:
Jeff F. in UI College of Veterinary Medicine
Created:
2019-06-10
Updated:
2026-11-09
Sites:
University of Illinois College of Veterinary Medicine
Clean URL:
https://answers.uillinois.edu/uic/pharmacy/remote-access-to-pacs-raptormed-qpulse-vadds-and-vetstar-sandi