Zoom, Basic vs Education Licensing

This document details the differences between Zoom Basic licensing and Zoom Education licensing, how eligibility is determined, and how to check which license is assigned to your account.

Zoom Basic vs Education License Functionality

Users with a Zoom Basic license will see that they are only able to host meetings up to 40 minutes in length. However, Zoom users with a Basic license are able to participate in meetings hosted by a licensed Illinois Zoom user for up to 24 hours in length. Eligible users on the Illinois campus will have a Illinois Zoom Education account. 

This table shows the various zoom features that are available to Basic account users in the left column, and Zoom meeting licensed users in the right column.
 Basic  Education
 Host meetings up to 40 minutes  Host meetings up to 30 hours
 Host up to 100 participants  Host up to 300 participants 
 Unlimited number of meetings   Unlimited number of meetings
 Local recording  Local & Cloud Recording
 Video conferencing  Video conferencing
 Instant messaging  Instant messaging
 Calendar integration  Calendar integration
 AI features (limited)  AI features (unlimited)
 Whiteboards (3)  Whiteboards (unlimited)
 Security & Compliance  Security & compliance
 Technical Support  Technical Support
 Interoperability with Kaltura (Media Space)
   Custom Personal meeting ID
   Reporting
   Scheduler
   Optional Large Meeting and Webinar licenses available on the Webstore

License Eligibility

All Illinois Staff, Faculty and currently registered undergraduate and graduate students are eligible for a Illinois Zoom education license, all others will be provisioned basic licenses.  

  • Newly admitted students must register before they will be able to access a Illinois Zoom education license.
  • Registered students will need to wait for their upcoming semester to be made "current" before they will be provisioned a Illinois Zoom license. This generally occurs 2-3 weeks before the start of each semester and is managed by the Identity and Access Management team.
  • The Illinois Zoom education license most closely resembles a Zoom Business license in terms of features.  This license includes Zoom Meetings with 300 participant capacity, and Live Streaming but does not include Zoom webinars.  The Zoom webinar license must be purchased from the WebStore.  If you are eligible for a license, but are still listed as a having a basic license within your account, you are most likely not logged in using single-sign on (SSO).
  • Retirees, Emeritus (without a Staff appointment) and non-registered students are among those who are not eligible for a Zoom license.  If you believe you should have a Zoom license, but are not automatically provisioned one after logging in to illinois.zoom.us, please reach out to the Technology Services IT Service Desk by emailing consult@illinois.edu, calling 217-244-7000 or by creating a ticket at help.uillinois.edu.

How to Check your Zoom License

In order for Illinois Staff, Faculty and Students, to access their U of I Zoom  License with large meeting 300, they must log into the Illinois Zoom portal using single sign-on with their Illinois credentials.

To verify your Zoom account status, follow these steps:

  1. Go to https://illinois.zoom.us/profile
  2. Follow the Microsoft login process by entering your username and password, and going through 2FA.
  3. Verify your account status as Basic or Education in your profile by scrolling down to the Account section and checking the Zoom Meetings information.

    Zoom Meetings Basic
    Zoom meeting basic license

    Zoom Meetings Education
    Zoom meetings with an Education license

If you have further questions about Zoom licensing or eligibility, please contact the Technology Services IT Service Desk by emailing: consult@illinois.edu or by calling (217) 244-7000.



Keywords:
Zoom, Basic, Pro, Education, Account, Eligibility, Check, time limit, 40 minute 
Doc ID:
93228
Owned by:
zoom G. in University of Illinois Technology Services
Created:
2019-07-18
Updated:
2026-10-06
Sites:
UI Gies College of Business, University of Illinois Technology Services