1. What software is available through Windows Virtual Desktop?
  2. How do I connect to Windows Virtual Desktop using the desktop application?
  3. How can instructors prevent cheating in online tests?
  4. How do I enable Respondus LockDown in my course as an instructor?
  5. How do I enable Respondus Monitor for student testing?
  6. How do I request an iClicker Instructor Base?
  7. My exam uses Respondus LockDown and Monitor; what should I do as a student?
  8. What software is available in the classrooms and computer labs?
  9. How do I connect to Windows Virtual Desktop using a browser?
  10. How do I connect to Windows Virtual Desktop using a mobile device?
  11. Why am I prompted for credentials twice for Windows Virtual Desktop?
  12. How to access the Academic Continuity Tutorial?
  13. How can I clear my browser's cache and cookies?
  14. How can Zoom meetings be scheduled in a Blackboard Course?
  15. How can I allow guests to access my Blackboard course?
  16. How do I have students submit a video assignment to Blackboard.
  17. How long is Echo360 data retained in UIC?
  18. What are the ACCC teaching and open computer labs?
  19. U of I Box, Accounts, Personal and Enterprise Account Conflict
  20. How do I access LinkedIn Learning?
  21. How do I create a Blackboard account for an external (non-UIC) user?
  22. Can I use Collaborate to take attendance within Blackboard?
  23. Which classrooms are enabled for lecture capture?
  24. Why does Blackboard Collaborate keep disconnecting?
  25. How do student organizations build websites at UIC?
  26. What if I get a Blackboard Collaborate error while uploading and converting a PowerPoint presentation?
  27. How do I get an external tool integrated in Blackboard?
  28. How can you download an Echo360 video if it is enabled?
  29. Why can't I download Echo360 videos?
  30. Is Blackboard Connect a part of the services UIC subscribes to?
  31. How can students access captured lectures in Blackboard?
  32. How do I log in to LinkedIn Learning Mobile Apps?
  33. How do I download all the submitted papers for an assignment?
  34. Ultra: How do I filter my courses/ show only the current semester of courses?
  35. How can I schedule a lecture capture?
  36. How long does it take for a Blackboard Collaborate recording to publish?
  37. Date management: How can I update content dates from a previous semester?
  38. How can I add a multimedia Mashup to Blackboard
  39. How can I track student views of a content item?
  40. How do you edit rubrics and make it available to the students?
  41. Can I transfer my content from SoftChalk to Adobe Captivate?
  42. How can I check all my course links in a course to make sure they are still valid?
  43. What happens to my Blackboard site at the end of a term?
  44. How do I make my course accessible to people outside of UIC?
  45. How do I enable adaptive release option in a blackboard course site?
  46. How do you make a Grade center row visible again if it was hidden previously?
  47. What can I do to be prepared for the expiration of SoftChalk?
  48. How do I add students to a Blackboard Learn course site?
  49. How do I enable guest permissions in Blackboard so that guests have access to contents of the course?
  50. How do I copy a test from one course site to another?
  51. How can I change the point of entry for my course?
  52. How Do I Reserve a Classroom or ACCC Lab?
  53. How does an instructor get a guest link to a Blackboard Collaborate session?
  54. Why can't I view course materials after the professor added me as a guest to the course site?
  55. Can guests participate in Blackboard discussion boards?
  56. Is there a way to see whether or not a student has logged onto a particular blackboard site?
  57. Does Blackboard send announcements out without the course being available to students?
  58. Can students run their own Collaborate sessions?
  59. How Do I Watch a VHS Tape in My Classroom?
  60. How can I send an Echo video to non-UIC faculty for closed-captioning services?
  61. What should I use instead of SoftChalk?
  62. How can I use Collaborate Ultra in my Ultra view course?
  63. Why do I see a blank page when I access my course site?
  64. How do I subscribe to a Blackboard forum?
  65. How Do I Use the Document Camera?
  66. Is Blackboard Learn Accessible with JAWS?
  67. How do I save a PowerPoint presentation as a video?
  68. How can instructors view Groups as a student?
  69. Resumable Tests in Blackboard Learn
  70. How do I upload grades from the iClicker app (on my laptop) to Blackboard?
  71. How Do I Control the Blu-ray or DVD Player?
  72. How do I control lighting in this room?
  73. How Do I Access Another Instructor's Blackboard Course Contents?
  74. How can I use the Weighted Total column in the Grade Center?
  75. How can I copy a test or a survey from one course to another?
  76. Why does 'Check submissions for plagiarism using safe assign' disappear after I save it?
  77. How can an instructor access their course as a student?
  78. How do I add files to Blackboard?
  79. How can I delete all of the old content that was copied from a previous course site?
  80. Where do you find Blackboard help for faculty and students?
  81. How do I let a student re-submit an assignment in Blackboard?
  82. How Do I Display Two Different Sources at the Same Time?
  83. What should I do if I get Error: no audio output device installed?
  84. How can I use Panopto to submit a video assignment?
  85. How do I use the lectern PC?
  86. Can I backup my course content to my local computer?
  87. Do you provide media conversion services to students?
  88. What can be done if copying from Microsoft word to Blackboard does not work properly ?
  89. How do I add closed captions to video in Panopto?
  90. How do I solve the 'Roster File Not Found' error in iClicker?
  91. How do I manage my course list?
  92. How do I Download Files from Blackboard?
  93. How can I publish a SoftChalk lesson?
  94. What do I do if iClicker no longer syncs with Blackboard after the upgrade?
  95. How do I get my lecture recorded?
  96. How do I link additional Echo360 course sections to a Blackboard course site?
  97. How do I copy one item ( i.e., folder) from one of my courses to another in Blackboard?
  98. How can I use a telephone line in Blackboard Collaborate?
  99. How do you allow students to access past courses?
  100. How can I provide a link to a Blackboard Collaborate recording?
  101. Does Panopto support screen readers?
  102. Why doesn't my Blackboard Mobile Learn app work?
  103. How can I make individual blogs on Blackboard private?
  104. Which Crestron option should I chose between TH 100 and 120 for lectern PC Audio?
  105. How do I contact support for Google Forms for my UIC G Suite account?
  106. How do I get a public link for my sharestream video?
  107. What kind of content can I create in Panopto?
  108. How do I access video statistics in Panopto?
  109. What are my responsibilities if I receive an ACCCELL laptop?
  110. Why is my Lecture Capture displaying a green screen?
  111. How do I make my Blackboard course available to students?
  112. How can I use Blackboard Content Item Availability / Adaptive Release?
  113. How do I connect a laptop to the AV system?
  114. How do I use Adobe Captivate?
  115. How do I search video transcript in Panopto?
  116. How do I use the AV system?
  117. How do I upload multiple video files to Panopto?
  118. Can I get a list of guest users on Blackboard Collaborate?
  119. How do I upload files to a Content Area in Blackboard?
  120. Which media and file types are supported in Blackboard?
  121. Are instructors able to use letter grades in Blackboard's Grade Center?
  122. How do I record myself on video in Panopto?
  123. Removing file permissions in Blackboard Learn Content System (Webdisk)
  124. Piazza - Is there an alternate discussion board for use in Blackboard?
  125. Why can't I customize the theme or colors in Blackboard?
  126. Why can't I reorder content using the drag-and-drop feature?
  127. Is there a way to have Blackboard record the student's grade with a penalty if they submit their assignment late?
  128. How do you digitize a VHS for in-class use?
  129. How do I Download Echo360 Personal Capture?
  130. How can I edit the sample banner in the course template or add a new banner to my Blackboard course?
  131. How do I install Panopto?
  132. How do I ensure my Lecture Capture is recording in the classroom?
  133. How do I upload Word or PDF Files to Blackboard?
  134. Which team should you contact regarding lecture center/rooms and their corresponding facilities ?
  135. How can I reference photos of my Blackboard students?
  136. How do I obtain building access to 24-hour labs?
  137. How do I create a test in Blackboard Learn?
  138. How do I edit a video in Panopto?
  139. How Do I Adjust the Audio Levels for the AV System?
  140. How do I remove old courses from my Blackboard homepage?
  141. How do I create a link to Echo360 ALP in the left navigation?
  142. How do I add the Echo360 ALP LTI tool link to course content?
  143. What are the best practices for Blackboard Collaborate?
  144. How do I reserve a computer lab?
  145. Which browsers are compatible with Echo360?
  146. What should I do if my Blackboard account access is denied?
  147. How can I configure Echo360 Personal Capture Software for Mac?
  148. Are there tools to enhance my website?
  149. How do I access the Qualtrics API?
  150. How do I add the Echo360 ALP LTI tool link to course content?
  151. Who do I contact for iClicker Support?
  152. How can an Instructor view the SafeAssign percentage and report for each student submission?
  153. What does it mean when an Echo360 Section does not exist for my course?
  154. How do I show or hide a projected image with Integrated Multimedia Systems?
  155. How do I require UIC NetID login within a Qualtrics survey?
  156. How do I send an email or announcement to students from Blackboard?
  157. How do I contact ACCC or Qualtrics Support to request help with Qualtrics?
  158. Is the Blackboard Class Photo Roster Tool Visible to Students?
  159. What can I do if my classroom does not support lecture capture?
  160. How can I schedule a Webex meeting in Microsoft Outlook for the Mac?
  161. How long can I keep the equipment I checked out?
  162. How Do I Collect and Grade Student Assignment Submissions in Blackboard?
  163. How to Configure Echo360 Personal Capture Software
  164. Can I view Panopto videos on my mobile device?
  165. How do I ensure my Lecture Capture is recording audio?
  166. How do I upload video to Blackboard?
  167. How do I copy a course from one term to another?
  168. Why am I unable to upload content to my course?
  169. How do I add my TAs in Blackboard?
  170. How do I Remove a Student from my Blackboard Course?
  171. How can I manage my courses on the new Blackboard
  172. How do I start using Poll Everywhere?
  173. How long does it take to receive a SafeAssign report?
  174. How do I use Echo360 Universal Capture?
  175. What file types can be submitted to SafeAssign in Blackboard Learn?
  176. What are UIC's accessibility resources?
  177. How do I obtain access to a paid feature within Qualtrics?
  178. How can I set restrictions on who can respond to my Qualtrics survey?
  179. Why am I am unable to save my responses in a Blackboard online test?
  180. How do I request a Blackboard Learn course copy?
  181. How do I get help with Adobe Captivate?
  182. What is Amazon Alexa skill for Blackboard Learn?
  183. How long is Panopto data retained in UIC?
  184. How do I request to restore an archived Blackboard course?
  185. What web hosting options are there for departments and groups?
  186. Why is Poll Everywhere being removed as a polling tool?
  187. What will happen with my polls when the enterprise license for Poll Everywhere expires?
  188. What is Blackboard Collaborate Ultra?
  189. How can I login to Qualtrics Support Center?
  190. Why don't "some" students have access to my course site?
  191. How do I access my Google Productivity Tools?
  192. How do I create a UIC G Suite account?
  193. Why am I unable to print class Photo Roster?
  194. How do I print the Blackboard Class Photo Roster?
  195. Why can't I login to Blackboard (New UIC User)?
  196. How are students enrolled in my Blackboard course site?
  197. How do I add my presentation to a class in order for students to view it online?
  198. How do I get focused training for my department/unit?
  199. How do I implement formative assessment using polling and active learning tools ?
  200. How do I enroll another instructor or my teaching assistant in my Blackboard course site?
  201. How early can I request lecture captures?
  202. How can I learn more about Blackboard?
  203. How can I access UIC Library resources when not on campus?
  204. Why don't I have access to content (adaptive release)?
  205. How can I prevent plagiarism in my course?
  206. How do I upload a PowerPoint to Blackboard?
  207. How do I turn my PowerPoint presentation into a video using Panopto?
  208. What are the Best Practices for instructors using Blackboard Learn Tests?
  209. How do I access UIC Qualtrics?
  210. How to obtain a YouTube account using your UIC netID
  211. Do videos auto-publish to Echo360 in Blackboard?
  212. How can I import a course template to my new course site?
  213. How can I see all the students enrolled in my Blackboard class?
  214. How do I connect my Echo360 ALP section to a Blackboard content link?
  215. What Do I Do if the Wireless Microphone is Not Working?
  216. Why can't I hear any audio from the lectern PC or a laptop.
  217. How do I poll my students in the classroom using Echo360?
  218. How can I caption a video that is intended for a Blackboard course?
  219. What types of AV systems are available at UIC?
  220. How Do I Raise and Lower the Height of the Lectern?
  221. How do I turn off the AV system?
  222. How do I know which adapter to use for my laptop?
  223. What version of Adobe Captivate should I install on my computer?
  224. Can I use SoftChalk to create eLearning content for my course?
  225. Why can't I see a horizontal scroll bar in Grade Center?
  226. How can I find out more about Echo360?
  227. Why is iClicker Classic Installer not working on macOS Sierra?
  228. SharePoint, OneDrive for Business, Office 365, Upload Limits
  229. Why isn't my current class listed in personal capture even though I have registered for it in the past?
  230. Can I merge two courses and have all students be on one course site?
  231. What should I do if authentication failed when trying to log in to Webex?
  232. How do I request a Course Template Import?
  233. How can I copy or move individual materials in Blackboard?
  234. Why won't my Qualtrics survey publish/activate?
  235. How do you bulk delete unwanted items in a Blackboard course?
  236. Learn@Illinois Moodle - Adding a Guest to a Blackboard Collaborate Ultra Session
  237. Is Google Forms available with my UIC G Suite account?
  238. Where are the locations for short term equipment lending?
  239. Is short term equipment lending available?
  240. Where do we purchase iClicker bases?
  241. Where and when can I receive assistance with my media conversions?
  242. Can I receive assistance with my media conversions?
  243. Is access to Multimedia Software for Mac available for use?
  244. Is access to Multimedia Software for PC available for use?
  245. How do I request an IT Accessibility Act exemption for my Qualtrics survey?
  246. What is the size limit for files uploaded into SafeAssign and Blackboard assignment space?
  247. Where can I store Lightboard videos and how can my students access them?
  248. Can I view classroom schedules and when classrooms are being used?
  249. What is the purpose of the Activity Stream in Blackboard?
  250. Can I call in to Blackboard Collaborate with my phone?
  251. How can an instructor reserve equipment for in-class use?
  252. How do I adjust the notifications I receive from Blackboard?
  253. How do I record myself and/or a presentation in Panopto?
  254. Is there any cost associated with using the Lightboard Studio?
  255. How long should I reserve the Lightboard Studio to record a video?
  256. How can I reserve the Lightboard Studio?
  257. What is the email address for my GSuite@UIC account?
  258. How can I request my own Webex host account?
  259. How do I schedule and start Webex meetings on behalf of someone else?
  260. What should I do if Pearson MyLab doesn't work in Blackboard?
  261. How do I turn on "Prevent Cross Site Tracking" to correct Echo360 ALP log in problems with Safari?
  262. How can I survey students enrolled in my course?
  263. Is Qualtrics HIPAA Compliant?
  264. How can I find my missing Qualtrics surveys?
  265. How do I use the incentives feature in Qualtrics?
  266. How do I upload a spreadsheet of contacts into Qualtrics?
  267. How can I create a group of collaborators in Qualtrics?
  268. How can I provide external colleagues access to UIC Qualtrics?
  269. How do I access Echo360 Universal Capture?
  270. Are there costs for the ACCCELL program?
  271. How does the ACCC Extended Laptop Loan (ACCCELL) program work?
  272. How can I change the theme or ‘look & feel’ of my Qualtrics survey?
  273. How do I use Qualtrics or find instructional documentation and training?
  274. How do I share Qualtrics surveys with other collaborators?
  275. How do I transfer ownership of a Qualtrics survey to someone else?
  276. What happens to my Qualtrics data after I leave UIC?
  277. How can I increase the maximum number of surveys allowed in my Qualtrics queue?
  278. What does web accessibility mean?
  279. Are there analytics tools available at UIC?
  280. How can I edit my Blackboard notification options?
  281. How can I view survey results in Blackboard Grade Center?
  282. Can I put equipment on reservation?
  283. How many checkouts can I have?
  284. How do I renew a checkout?
  285. How to view past courses in Blackboard
  286. Is Qualtrics accessible?
  287. Are there limits on how much data I may collect using Qualtrics?
  288. Why is Blackboard asking me to install or update my Flash player when I try to play iSpring files, even though I have the latest version on my computer
  289. How do I let a student access an Ultra View site after the semester has ended?
  290. How do I create a glossary of terms?
  291. How can I use Rubrics in my course?
  292. How can I see what students are underperforming in my course?
  293. Why can't I see the + sign on the top left of the content area anymore?
  294. Is there a math editor available in Blackboard?
  295. Ultra: How do I prevent students from creating discussion boards?
  296. How do I put my students into online groups?
  297. How do I have students write a blog post?
  298. Ultra: Where do I grade my students' work?
  299. How do I randomize questions pulled from a questions bank in the Ultra course view?
  300. How can I use a Journal with my students?
  301. How can I see activity of students in my Blackboard course?
  302. What is the contacts tool?
  303. Ultra: How do I make my course available to students?
  304. What is the Blackboard Calendar?
  305. How do I send an email using Blackboard Ultra?
  306. How can my students create a portfolio?
  307. Entering and Managing Grades
  308. Ultra: Where can I find my Blackboard profile?
  309. How can I award badges to my students?
  310. How can I create an assignment link using SafeAssign?
  311. How do I print discussion board content from Blackboard?
  312. How do you deploy a test?
  313. Why do I get an error message when accessing Grade Center?
  314. How can I change my course name?
  315. How do I download discussion board posts in PDF format?
  316. How can I clear a student attempt in Grade center ?
  317. Why can't I add assignments to a weighted column?
  318. Using the Export Grades Tool in Blackboard
  319. How do you set an extra credit option in tests ?
  320. How do I change course duration in Blackboard?
  321. How can I record student attendance in my course site?
  322. How do I add files to my Blackboard site?
  323. How do I print a class roster without photos?
  324. How do you make a course available to students?
  325. What course roles are available in Blackboard
  326. Why can't I see a column in the Grade Center?
  327. How do I customize the release of my Blackboard content
  328. Automatic Closed Captioning for Echo 360 video
  329. How can my students view feedback for each individual question?
  330. How do I make my course site available?
  331. Create Grading Periods
  332. How do I un-enroll an erroneous or inactive instructor from my Blackboard course site?
  333. Adding a Total Column in the grade center
  334. Creating Grading Schemas
  335. How does the student preview option work ?
  336. How do you upload/download your online gradebook to Blackboard Learn?
  337. How to create self-enrollment groups
  338. How do I remove a student from the Blackboard course enrollment list?
  339. How do I upload a zipped 'Test Bank' into my blackboard course site?
  340. How to use delegated grading in Blackboard?
  341. How to create an item in a Blackboard Content Area?
  342. I want to add a weighted total column. Why is there nothing in "Select Columns" section?
  343. How do you delete items in Echo360?
  344. How do you make a link on the content menu available to students?
  345. Is it possible to access gradebooks from previous courses?
  346. How does the Portfolios tool in Blackboard work?
  347. Why can't my students see the course content?
  348. How do you add content to the Content Area instead of the content system?