1. Cloud Dashboard, Support Resources
  2. How can I schedule a Webex meeting in Microsoft Outlook for the Mac?
  3. Who do I contact for iClicker Support?
  4. Can I get a list of guest users on Blackboard Collaborate?
  5. Can I use Collaborate to take attendance within Blackboard?
  6. How do I create a Blackboard account for an external (non-UIC) user?
  7. U of I Box, Accounts, Personal and Enterprise Account Conflict
  8. How can I allow guests to access my Blackboard course?
  9. How do I request an iClicker Instructor Base?
  10. Why is my webcam not showing?
  11. How do I request a Blackboard Learn course copy?
  12. What are some reasons Blackboard may be slow?
  13. How do I change course duration in Blackboard?
  14. Can I call in to Blackboard Collaborate with my phone?
  15. My exam uses Respondus LockDown and Monitor; what should I do as a student?
  16. How can I convert files to alternative formats?
  17. Where can I learn how to use Respondus Monitor as an instructor?
  18. How to troubleshoot Blackboard Collaborate disconnection?
  19. How do I make my Blackboard course available to students?
  20. Why can't I reorder content using the drag-and-drop feature?
  21. Why doesn't my Blackboard Mobile Learn app work?
  22. What is the Blackboard Learn discussion board?
  23. How long does it take to receive a SafeAssign report?
  24. What course roles are available in Blackboard?
  25. Is the Blackboard Class Photo Roster Tool Visible to Students?
  26. Can I backup my course content to my local computer?
  27. How do I remove old courses from my Blackboard homepage?
  28. How can I make individual blogs on Blackboard private?
  29. How do I use Adobe Captivate?
  30. How do you allow students to access past courses?
  31. Which media and file types are supported in Blackboard?
  32. Resumable Tests in Blackboard Learn
  33. Is Blackboard Learn Accessible with JAWS?
  34. Ultra: Where can I find my Blackboard profile?
  35. How do you give moderator privileges to someone in Blackboard Collaborate?
  36. Can students run their own Collaborate sessions?
  37. How can I edit my Blackboard notification options?
  38. Why can't I add assignments to a weighted column?
  39. Why do questions appear to randomized on my test even though I didn't randomize questions?
  40. How do I create a test in Blackboard Learn?
  41. How do I add files to my Blackboard site?
  42. How Do I Access Another Instructor's Blackboard Course Contents?
  43. SharePoint, OneDrive for Business, Office 365, Upload Limits
  44. How do I add my TAs in Blackboard?
  45. How do I add students to a Blackboard Learn course site?
  46. How can I preview a tool integrated in Blackboard as student?
  47. How do student organizations build websites at UIC?
  48. How do I save a PowerPoint presentation as a video?
  49. Why do I see a blank page when I access my course site?
  50. Is there a way to see whether or not a student has logged onto a particular blackboard site?
  51. How do I print a class roster without photos?
  52. Where do we purchase iClicker bases?
  53. How can I copy a test or a survey from one course to another?
  54. How does an instructor get a guest link to a Blackboard Collaborate session?
  55. Is Blackboard Connect a part of the services UIC subscribes to?
  56. What file types can be submitted to SafeAssign in Blackboard Learn?
  57. How do I adjust the notifications I receive from Blackboard?
  58. How can I award badges to my students?
  59. How can I use a Journal with my students?
  60. How do I let a student access an Ultra View site after the semester has ended?
  61. How to view past courses in Blackboard
  62. Is there a way to have Blackboard record the student's grade with a penalty if they submit their assignment late?
  63. How can I track student views of a content item?
  64. How can I schedule a lecture capture?
  65. How do you bulk delete unwanted items in a Blackboard course?
  66. Can I copy the content to my course site from a course that I am not listed as an instructor?
  67. How do you edit rubrics and make it available to the students?
  68. Blackboard is not reflecting my updated schedule of classes
  69. Do you provide media conversion services to students?
  70. How do I upload grades from the iClicker app (on my laptop) to Blackboard?
  71. Does Blackboard send announcements out without the course being available to students?
  72. What is the size limit for files uploaded into SafeAssign and Blackboard assignment space?
  73. Why is there extra text/weird formatting when I send a Blackboard Announcement, although it looks fine before sending?
  74. Why does 'Check submissions for plagiarism using safe assign' disappear after I save it?
  75. Why do I have to agree to terms of service just to upload a profile picture in Blackboard?
  76. How do I manage my course list?
  77. What is Blackboard Collaborate Ultra?
  78. How can I publish a SoftChalk lesson?
  79. How can I give a student marked as 'unavailable' access to my course?
  80. How can my students view feedback for each individual question?
  81. Why can't I customize the theme or colors in Blackboard?
  82. How do I solve the 'Roster File Not Found' error in iClicker?
  83. How can I delete all of the old content that was copied from a previous course site?
  84. How do I send an email or announcement to students from Blackboard?
  85. What should I use instead of SoftChalk?
  86. What can I do to be prepared for the expiration of SoftChalk?
  87. How do I make my course site available?
  88. How do I remove a student from the Blackboard course enrollment list?
  89. Entering and Managing Grades
  90. How do I send an email using Blackboard Ultra?
  91. Ultra: Where do I grade my students' work?
  92. Ultra: How do I filter my courses/ show only the current semester of courses?
  93. Ultra: How do I prevent students from creating discussion boards?
  94. How do I have students write a blog post?
  95. What is the Blackboard Calendar?
  96. How can I check all my course links in a course to make sure they are still valid?
  97. What is the contacts tool?
  98. How do I create a glossary of terms?
  99. How do I put my students into online groups?
  100. How can I change the point of entry for my course?
  101. Why isn't my current class listed in personal capture even though I have registered for it in the past?
  102. How do I use the Blackboard Inline Grading Tool Bb Annotate?
  103. What should I know about the Blackboard Inline Grading Tool Bb Annotate?
  104. What do I do if iClicker no longer syncs with Blackboard after the upgrade?
  105. How do I let a student re-submit an assignment in Blackboard?
  106. How can I import a course template to my new course site?
  107. Do videos auto-publish to Echo360 in Blackboard?
  108. What can be done if copying from Microsoft word to Blackboard does not work properly ?
  109. Can I transfer my content from SoftChalk to Adobe Captivate?
  110. What are the Best Practices for instructors using Blackboard Learn Tests?
  111. How can I share audio in a Blackboard Collaborate session when using a Windows PC?
  112. How do I submit an assignment to Blackboard?
  113. How do I use the Spring 2021 Blackboard template?
  114. What should I do if Pearson MyLab doesn't work in Blackboard?
  115. How do I Download Files from Blackboard?
  116. How do I enable guest permissions in Blackboard so that guests have access to contents of the course?
  117. Why can't I see a column in the Grade Center?
  118. Why can't I see a horizontal scroll bar in Grade Center?
  119. How do I copy one item ( i.e., folder) from one of my courses to another in Blackboard?
  120. How do I subscribe to a Blackboard forum?
  121. How do I upload a PowerPoint to Blackboard?
  122. What if I’m having trouble finding or opening my assignment?
  123. How to succeed online
  124. What if I lose my work when taking a Blackboard Test?
  125. How do I get help?
  126. How do I take a test with Ultra View?
  127. How do I take a test in Blackboard Original?
  128. How do I upload video to Blackboard?
  129. How do I use Discussion Boards in Blackboard Original?
  130. How do I enroll another instructor or my teaching assistant in my Blackboard course site?
  131. What should I do if I get Error: no audio output device installed?
  132. Why am I unable to upload content to my course?
  133. I want to add a weighted total column. Why is there nothing in "Select Columns" section?
  134. How to create an item in a Blackboard Content Area?
  135. How can I send an Echo video to non-UIC faculty for closed-captioning services?
  136. Is it possible to access gradebooks from previous courses?
  137. How do you make a Grade center row visible again if it was hidden previously?
  138. How do you make a link on the content menu available to students?
  139. How do I check my grades in Blackboard?
  140. Why can't my students see the course content?
  141. How can I see all the students enrolled in my Blackboard class?
  142. How do I randomize questions pulled from a questions bank in the Ultra course view?
  143. How can I use Rubrics in my course?
  144. How can my students create a portfolio?
  145. How can I see activity of students in my Blackboard course?
  146. Is there a math editor available in Blackboard?
  147. How do I join a Collaborate session in Blackboard Original?
  148. Can I paste text from MS Word onto Blackboard?
  149. How do I use Discussion Board in Blackboard Ultra?
  150. How are students enrolled in my Blackboard course site?
  151. How can I caption a video that is intended for a Blackboard course?
  152. What is the email address for my GSuite@UIC account?
  153. What are the steps to be followed if the Technology Solutions password gets expired for an user ?
  154. How do I request a Course Template Import?
  155. Where can I store Lightboard videos and how can my students access them?
  156. How do I get an external tool integrated in Blackboard?
  157. What web hosting options are there for departments and groups?
  158. How does the Portfolios tool in Blackboard work?
  159. What should I do if my Blackboard account access is denied?
  160. How can I request my own Webex host account?
  161. Which team should you contact regarding lecture center/rooms and their corresponding facilities ?
  162. How do I get help with Adobe Captivate?
  163. How do I migrate my email to UIC Gmail?
  164. What should I do if authentication failed when trying to log in to Webex?
  165. How do I test the student experience using Respondus as an instructor?
  166. How can I test Blackboard integrations as student?
  167. Date management: How can I update content dates from a previous semester?
  168. How can Zoom meetings be scheduled in a Blackboard Course?
  169. How do I copy a test from one course site to another?
  170. How do you add content to the Content Area instead of the content system?
  171. How do you add tools link to the content area in Blackboard?
  172. How do I download all the submitted papers for an assignment?
  173. What does it mean when an Echo360 Section does not exist for my course?
  174. What accessibility features does Blackboard offer?
  175. How do I join a Collaborate session in Ultra?
  176. How do I view Blackboard Learn in another language?
  177. How do I send email using Blackboard?
  178. How do I add my presentation to a class in order for students to view it online?
  179. Why can't I login to Blackboard (New UIC User)?
  180. How do I ensure my Lecture Capture is recording in the classroom?
  181. How do I add my profile picture in Blackboard?
  182. Where do you find Blackboard help for faculty and students?
  183. Ultra: How do I make my course available to students?
  184. How can I password protect previously scheduled Zoom sessions?
  185. What do I do if I am being prompted to switch accounts when I log into Zoom?
  186. VoiceThread error: The authentication failed; the signature on your request did not match the expected value.
  187. How can I change my course name?
  188. How can an instructor access their course as a student?
  189. How can I use the Weighted Total column in the Grade Center?
  190. How do you deploy a test?
  191. How can I clear a student attempt in Grade center ?
  192. How do I enable adaptive release option in a blackboard course site?
  193. Can students see tools in the control panel area in Blackboard?
  194. Firefox crashed on my computer. What should I do?
  195. How can instructors prevent cheating in online tests?
  196. How can I use Collaborate Ultra in my Ultra view course?
  197. How can I manage my courses on the new Blackboard
  198. What version of Adobe Captivate should I install?
  199. Why do I get an error message when accessing Grade Center?
  200. What are my options for recording a guest lecture?
  201. How long does it take for a Blackboard Collaborate recording to publish?
  202. How does the student preview option work ?
  203. How can an Instructor view the SafeAssign percentage and report for each student submission?
  204. Are instructors able to use letter grades in Blackboard's Grade Center?
  205. How can I create an assignment link using SafeAssign?
  206. How can instructors view Groups as a student?
  207. How can I edit the sample banner in the course template or add a new banner to my Blackboard course?
  208. I've uploaded all my course content to Blackboard and made my course available, but students see "No course content".
  209. How can I use a telephone line in Blackboard Collaborate?
  210. How do I print discussion board content from Blackboard?
  211. How do I upload Word or PDF Files to Blackboard?
  212. Using the Export Grades Tool in Blackboard
  213. How can I prevent plagiarism in my course?
  214. How Do I Collect and Grade Student Assignment Submissions in Blackboard?
  215. How do I upload files to a Content Area in Blackboard?
  216. How can I use Blackboard Content Item Availability / Adaptive Release?
  217. How do I un-enroll an erroneous or inactive instructor from my Blackboard course site?
  218. Adding a Total Column in the grade center
  219. Creating Grading Schemas
  220. Create Grading Periods
  221. Why don't I have access to content (adaptive release)?
  222. How can I reference photos of my Blackboard students?
  223. How do you delete tests from a course site ?
  224. How do you make a Blackboard course available to students?
  225. How do you set an extra credit option in tests ?
  226. How do I copy a course from one term to another?
  227. How do I download discussion board posts in PDF format?
  228. Can I view classroom schedules and when classrooms are being used?
  229. Can guests participate in Blackboard discussion boards?
  230. How do I upload a zipped 'Test Bank' into my blackboard course site?
  231. Why can't I see the + sign on the top left of the content area anymore?
  232. Can I merge two courses and have all students be on one course site?
  233. How do you delete items in Echo360?
  234. How to use delegated grading in Blackboard?
  235. What happens to my Blackboard site at the end of a term?
  236. How do I Remove a Student from my Blackboard Course?
  237. What are the best practices for Blackboard Collaborate?
  238. How do I print the Blackboard Class Photo Roster?
  239. Why isn't my course on the list when I try to connect Blackboard to Poll Everywhere?
  240. Is there a way to edit my post in the Discussion Board?
  241. Why can't I view course materials after the professor added me as a guest to the course site?
  242. How can I record student attendance in my course site?
  243. How to create self-enrollment groups
  244. How can I view survey results in Blackboard Grade Center?
  245. How do you upload/download your online gradebook to Blackboard Learn?
  246. How do I make my course available to people outside of UIC?
  247. What is the purpose of the Activity Stream in Blackboard?
  248. Why don't "some" students have access to my course site?
  249. How can I list all the users enrolled in my Blackboard class?
  250. How can I copy or move individual materials in Blackboard?
  251. How do I customize the release of my Blackboard content
  252. How do I request to restore an archived Blackboard course?
  253. How can I see what students are underperforming in my course?
  254. Is there an alternate discussion board for use in Blackboard?
  255. Where do students go to see the responses to quizzes in Blackboard?