1. How do I protect my Zoom sessions?
  2. How can I get support for Zoom?
  3. U of I Box, Logging in to Box services
  4. How do I sign up for UIC Alert?
  5. How do I subscribe to a UIC Alert regional site notification list for Peoria and Rockford?
  6. Who do I contact to add, change, or remove a phone line?
  7. How can I use Microsoft 365and Microsoft Bookings to schedule and manage appointments?
  8. Can I use a document camera with Zoom or Blackboard Collaborate?
  9. Why do I only have Zoom 'Basic' Access?
  10. Can I access Zoom in China?
  11. How do I use Pine or Alpine with G suite?
  12. Where can I learn how to use MS Teams?
  13. Is Microsoft Teams available for mobile devices?
  14. How do I request a pager?
  15. How do I use live transcription in Microsoft Teams?
  16. How do I generate a CSR from Windows using the certificate MMC Certificate MMC access?
  17. How do I send files securely to others at the university?
  18. What Zoom Apps are available and how can I install and use them?
  19. How can I save my Zoom recordings to Echo360?
  20. Should I use Blackboard Collaborate or Zoom?
  21. How do I configure my Android device for Exchange Online?
  22. How can I remotely access the VoIP Asterisk voicemail system?
  23. My voicemail has been converted to Unity, how can I access my old voicemails on Asterisk?
  24. How can I protect PHI while using Zoom?
  25. What is the email size limit for UIC Email?
  26. How do I map my people.uic.edu account as a network share?
  27. How do I connect to people.uic.edu?
  28. How do I use SSH and SFTP on Windows?
  29. How can I collaborate with my colleagues using Microsoft Teams?
  30. How do I get started using Microsoft Teams?
  31. How do I remove a subscriber from a listserv?
  32. How do I stop continuously logging in and out of Jabber?
  33. What is the difference between my NetID and UIC email address?
  34. How do I contact Technology Solutions for support for my website hosted on Microsoft IIS?
  35. Should I use an Online Whiteboard when conducting synchronous sessions with my students?
  36. Who do I contact for support for my departmental provided mobile device?
  37. Who can request an Automatic Call Distribution (ACD's)?
  38. What are some best practices for using Zoom for meetings?
  39. How do I get started with Zoom?
  40. How do I setup Exchange Online for my iOS mobile device?
  41. Why does the emergency web popup remain active after the “Hide” button is clicked?
  42. How do I submit a request for Startel support?
  43. How do I request a Google Group?
  44. How do I manage listserv subscriptions in FormMail?
  45. Why isn't my course on the list when I try to connect Blackboard to Poll Everywhere?
  46. What are the best practices for Blackboard Collaborate?
  47. What are UIC's telephone rates, stipulations, and services offered?
  48. How can I set up a non-personal, group or department email address?
  49. How do I install and configure a UIC softphone?
  50. What are the cloud-based storage solutions for UIC?
  51. Can I keep my UIC email address after I leave UIC?
  52. How do I unsubscribe or subscribe to Massmail?
  53. What are the requirements for digital signage?
  54. How can I manage Unity Voicemail online with Web Inbox?
  55. What type of data is acceptable for use with the Office 365 Encryption option?
  56. How can I use a telephone line in Blackboard Collaborate?
  57. How can I Record a Webex Meeting?
  58. Why can’t I view Webex meeting details in Outlook?
  59. How to report a Telecommunications problem?
  60. How can I download Microsoft Office for my personal computer?
  61. How do I enable cookies on my (Internet Explorer, Firefox, Chrome, Edge) browser?
  62. How do I report a problem with a phone line?
  63. Can I allow anyone to host my Webex meeting using a template?
  64. How to request a PHI folder in Box
  65. How to use Zoom in Classrooms for Synchronous Teaching?
  66. What is Safe Links and how does it help protect me?
  67. How do I download the Webex Meetings Desktop app?
  68. What is the difference between using a Personal Room vs the Advanced Scheduler to host meetings?
  69. How do I to schedule a Webex Meeting in Microsoft Outlook for Windows?
  70. Why can't I log in to the Webex portal?
  71. How do I reactivate my WebEx account?
  72. How do I get help with my suspended account?
  73. How do I schedule a meeting on behalf of someone else using Webex?
  74. How do I configure email clients for UIC Gmail?
  75. How can I log in to Zoom?
  76. Can I use Zoom with protected health information (PHI)?
  77. What are some common problems about using Zoom?
  78. How accessible is Zoom?
  79. How can I allow only authenticated users to join Zoom meetings?
  80. How do I add Zoom plugins?
  81. What are some best practices for instructors using Zoom?
  82. How can I use Zoom for PHI?
  83. How do I configure Breakout Rooms in Zoom?
  84. What are the default settings for Zoom Cloud Recordings, and how can I change them?
  85. What are some recommended default settings to use Zoom as an instructor?
  86. How do I start or schedule a Zoom Meeting?
  87. What do I do if I am being prompted to switch accounts when I log into Zoom?
  88. How can I password protect previously scheduled Zoom sessions?
  89. How Do I Import Google Calendar to Outlook/Exchange Online?
  90. How do I import my other Google Calendar into GoogleApps@UIC?
  91. How do I restrict access to web pages with Bluestem?
  92. Are G Suite (Google Productivity Tools) accessible?
  93. What if I get Invalid Credentials/Error message when logging/sign-up into UIC Box?
  94. How do I export my UICalendar data?
  95. How do I request a new mobile device?
  96. What is SharePoint?
  97. How to check your Junk Email Folder in Outlook
  98. How to use Blackboard Collaborate in Classrooms for Synchronous Teaching?
  99. How do I use the analog (Centrex) voicemail system?
  100. What is the difference between POP and IMAP?
  101. How do I update my UIC email forwarding?
  102. How do I Access, Create, and Share files in UIC's OneDrive?
  103. How do I use Versioning in OneDrive?
  104. How do I create a listserv?
  105. How do I connect to webhost.uic.edu using SSH?
  106. How do I map my webhost account as a network share on Mac OS X?
  107. How do I map my webhost account as a Network Share on Windows?
  108. What does web accessibility mean?
  109. Are there tools to enhance my website?
  110. What are Server-Side Includes?
  111. How do I redirect web pages?
  112. How do I use PHP and Codewrap?
  113. How to get, install, and run Minecraft Education Edition?
  114. What is Data Loss Prevention (DLP)?
  115. Outlook is prompting me for credentials when I access mailboxes other than my own.
  116. How can I have recording transcription enabled on my WebEx account?
  117. How do I contact a list owner to report a problem with a Listserv email list?
  118. How do I subscribe to a listserv?
  119. How do I delete a listserv?
  120. How do I unsubscribe from a listserv?
  121. How do I add a co-manager to a listserv?
  122. How do I add my presentation to a class in order for students to view it online?
  123. Can I add someone else to host my Zoom meeting?
  124. How can Zoom meetings be scheduled in a Blackboard Course?
  125. Are there MacOS applications for Jamf?
  126. What are the features of Digital Signage?
  127. How do I configure my Jabber client?
  128. How do I access my Exchange email account through a web browser?
  129. Which services used by UI Hospital staff are not managed by Technology Solutions?
  130. How do I access a shared Exchange mailbox?
  131. How to recognize phishing?
  132. What should I do if authentication failed when trying to log in to Webex?
  133. What are some of the features and cost of Startel?
  134. Who do I contact for support for UIC Alert?
  135. How do I migrate my email to UIC Gmail?
  136. How do I set a Listserv password?
  137. What conferencing tools are available for virtual collaboration with video?
  138. What if I get a Blackboard Collaborate error while uploading and converting a PowerPoint presentation?
  139. How do I add my UIC email account to Microsoft Outlook?
  140. How can I check my UIC email?
  141. How do I launch my site?
  142. How can I request my own Webex host account?
  143. How do I update or confirm my UIC Alert subscription?
  144. What is UIC's G Suite terms of use?
  145. Can Technology Solutions host my departmental website using Microsoft IIS?
  146. How do I get started with Pinnacle V7 Department Manager?
  147. Who can I contact for support for CommandCenterHD?
  148. What is an ACD (Automatic Call Distribution)?
  149. How do I activate Microsoft Office on my Mac?
  150. What will happen with my polls when the enterprise license for Poll Everywhere expires?
  151. What web hosting options are there for departments and groups?
  152. How do I activate Office 365, 2019, 2016, and 2013 for Windows and Mac?
  153. What is the email address for my GSuite@UIC account?
  154. What are Technology Solutions's self-supporting services' costs and rates?
  155. What is Google Drive?
  156. UIC Telecommunications Building Standards
  157. How do I set up a SSH key to connect to Technology Solutions managed servers?
  158. How do I connect to Unix safely?
  159. How do I use SSH and SFTP on Mac OS X/macOS?
  160. How do I install the Webex application to join a meeting?
  161. Is there a toll-free call option for phone conferencing?
  162. How do I make a conference call on a Cisco phone?
  163. How to Get Started with Webex Meetings for Hosts
  164. Which web browsers are supported for Box?
  165. What can I do if I am having trouble accessing UIC resources from outside the US?
  166. Why don't I see my UIC email?
  167. How do I access Google Meet (previously known as Google Hangouts Meet)?
  168. What is the difference between Blackboard Collaborate, Google Meet, Microsoft Teams, Webex and Zoom?
  169. How do students see Zoom recordings in Blackboard?
  170. How do I send an encrypted email using Office 365?
  171. How can I share audio in a Blackboard Collaborate session when using a Windows PC?
  172. How can I share audio in a Blackboard Collaborate session when using a Mac?
  173. What is the maximum number of participants in a Webex Meeting?
  174. Why do I see an "external recipients" alert when sending an email to someone in the Outlook app?
  175. How do I manage other document versions in UIC's OneDrive?
  176. How do I restore deleted files from OneDrive?
  177. How do I transfer my UIC Gmail content to my personal Gmail account?
  178. How do I connect to webhost.uic.edu?
  179. What are some ways to host my personal website?
  180. Office 365, Basic Guide and FAQ
  181. Can non-UIC students participate in a webinar?
  182. How can I provide a link to a Blackboard Collaborate recording?
  183. What are the costs involved related to departmental digital signage?
  184. How do I login into CommandCenterHD ?
  185. What is Google Hangouts used for?
  186. How do I access my Google Productivity Tools?
  187. How do I request a Request Tracker (RT) instance?
  188. How do student organizations build websites at UIC?
  189. Is there a V7 Pinnacle Interface Training Video available?
  190. How do I get started with Pinnacle V7 Account Manager?
  191. How do I locate and share Zoom cloud recordings?
  192. How do I record a Zoom session?
  193. Can international users call in to Webex Meetings toll-free?
  194. SharePoint, OneDrive for Business, Office 365, Upload Limits
  195. My department has approved my mobile device and data plan purchase. Where can I find a list of available equipment?
  196. How do I register for a webinar?
  197. How can I fix common issues with my Webex meeting?
  198. How do I host an audio-only Webex meeting?
  199. Can I use the webinar feature in my Zoom meetings?
  200. How do I set an out of office auto reply?
  201. How do I create a UIC G Suite account?
  202. How do I create a Test Site?
  203. How do I use Startel?
  204. How do I add users to my Red site?
  205. How do I request a Red Multisite?
  206. How can I change the menu display in the listserv management dashboard?
  207. How many phone lines can I install on one jack?
  208. Who can submit a request to install a data jack?
  209. What happens to my G Suite content when I leave UIC?
  210. How do I manage access rights in UICalendar?
  211. Why doesn't my Blackboard Mobile Learn app work?
  212. How do I create a UIC Box account?
  213. How do I use the Raise Hand feature in Webex?
  214. How do I update my Zoom client to the latest version?
  215. How do I enforce Bluestem Authentication for a FormMail form?
  216. What type of information is approved to share in a Zoom meeting?
  217. How can I recover a deleted item in Outlook?
  218. How do I migrate my UIC G Suite emails into a UIC Exchange account?
  219. Can I call in to Blackboard Collaborate with my phone?
  220. How can I give access to files in Box without users having to log in?
  221. What are some reasons Blackboard may be slow?
  222. How do I forward calls from my VOIP phone remotely?
  223. What is Microsoft Teams and how do I use it?
  224. Can I remove my middle name from the UIC Directory and my email 'From' name?
  225. How can I customize settings with Unity Messaging Assistant?
  226. What is FormMail?
  227. How do I use FormMail syntax?
  228. Why is my webcam not showing?
  229. Office 365, Unified Groups
  230. How can I learn more about using Webex Events?
  231. How do I use the Webex mobile app?
  232. How do I log-in to the Webex mobile app?
  233. What are some of the features and cost of UIC Alert?
  234. Can I use Webex Meetings for telehealth?
  235. How do I install Office 365 using Device Based Activation?
  236. How do I check my Unity voicemail?
  237. U of I Box, Accounts, Personal and Enterprise Account Conflict
  238. U of I Box, Service
  239. U of I Box, Using Box with FTP or FTPS
  240. U of I Box, Email directly to Folder
  241. Can I use Collaborate to take attendance within Blackboard?
  242. How do I access apps in Microsoft Teams
  243. Can I get a list of guest users on Blackboard Collaborate?
  244. How can I schedule a Webex meeting in Microsoft Outlook for the Mac?
  245. Which browsers are most compatible with Blackboard Learn?
  246. How do I schedule and start Webex meetings on behalf of someone else?
  247. U of I Box, Box Terms of Service
  248. Cloud Dashboard, Overview
  249. How do I create a calendar for a Google Group?
  250. How do I create a calendar for a Google Group?
  251. How do I recover a deleted Unity voicemail email message?
  252. How do I schedule and start a Webex meeting?
  253. How do I change my Asterisk VoIP password?
  254. How do I set incoming calls to go directly to my VoIP voicemail?
  255. Do I need a Webex account in order to join a Webex meeting?
  256. What is a Webex Personal Room?
  257. How do I start a Webex meeting for another host?
  258. How do I schedule a Webex meeting on behalf of someone else using Microsoft Outlook?
  259. How do I bypass a voicemail greeting to leave a voicemail message?