Phone Purchasing Information

Procurement and compatibility information for Yealink IP phones and USB Phones.

Selecting a Phone Type

There are two main types of phones:
1. IP Phones - Require a data jack.  These are best for shared workspaces like labs and clinical areas, but can be used for single user office scenarios as well.  Some models have advanced features for integration with Teams such as speed dial contacts and quick buttons to manage phone tasks more quickly.  Only certain IP phone models are compatible with the campus telephonic solution, and Teams compatible models must be purchased.

2. USB Phones - Plugs into a computer.  These are ideal for single users in office situations where a computer is available at the location and logged into when the phone is needed.  USB phones are soft phones where the phone is actually software on the computer and any microphone/speaker combo turns it into a phone.  All the phone functions can be performed on the computer, but some USB phones devices have a number pad and shortcut buttons, whereas others are just a microphone and speaker.  Most USB microphone/speakers can be used as a USB phone, though specific recommendations are below.

Recommendations

1. Client Services Reps - The Plantronics Voyager 5200 is recommended.

2. Heavy Phone Users / Office Managers - The Yealink 54 may be adequate, but consider the Yealink 56 or 58 if managing high call volumes.

3. Labs and Common Areas - The Yealink 54 is recommended.  Note:  The USB Polycom handset (looks like a traditional phone) common throughout the College is no longer manufactured or repairable.

4. Faculty and Office Staff - The Yealink 54 is recommended if you require a traditionally looking phone, but the USB should be considered.  They are more future proof, lower cost and offer hands free options.  A Jabra is hands free easy to use and allows natural speech, but is best for private offices.  For noisier environments consider a wireless headset such as the Plantronics Voyager or Logitech Zone Wireless.  Details below.


Table comparing phone options.
Description CDW # Price IP/USB Common Use Area Private Office Noisy Office Heavy Phone Users
Yealink MP54 8053416 $233.99 Desk phone with handset, speaker and touchscreen.
CDW: 6391438 discontinued Oct 2024.		 IP ü ü ü  
Yealink MP56 8050585 $296.99

Desk phone with handset, speaker and larger touchscreen.  Higher performance/features.

CDW:  6853960 discontinued Sep 2024.

 IP       ü
Yealink MP58

8075346

$277.73
$359.92*

Desk phone with handset, speaker and largest touchscreen.  For heavy office users.  Wirelss handset.

CDW:  Discontinued 6391436 and 6476873 Aug/Sept 2024.

 IP       ü
Yealink MP50* 6391435 $99.00

Desk phone with handset, speaker and touchscreen. 
Integrates with Teams app on attached computer.

*Yealink does not support for use on Macs.  Most function work, but dialpad will not.  Recommend Yealink IP phone or other USB phone solution for Mac users.

 USB ü ü
Jabra Speak 510 3040019 $126.72 Hands free speakerphone with mic, mute and answer buttons. USB   ü    
Logitech Zone Wireless 6250217 $149.59 Wireless dual over ear headset.  Best for noisy environments and best quality sound. USB   ü ü  
Plantronics Voyager 5200 7597761 $175.55

Wireless single ear headset with some adaptive noise cancelling and  comfortable headset.

Note:  CDW 5198060, which was only $87.77, no longer offered.

 USB   ü ü  

How to order an IP Phone

1. Email your Telecom coordinator to request a phone.
Table of TUC contacts
 Department  Telecom Coordinator  Email Address
 Comparative Biosciences  Regina Duncan   rcook@illinois.edu
 Pathobiology  Karen Nichols  klp68@illinois.edu
 VDL Julie Steinman or Lauri Umbarger  julieds@illinois.edu, lauriu@illinois.edu
 VTH and VCM  Jacob Ingalsbe or Tracy Dykstra  jri@illinois.edu, traceyd@illinois.edu
Admin Units  Molly Buhr or Angela Ronk  mb84@illinois.edu, aronk@illinois.edu

2. Once the phone arrives your Telecom coordinator will provide you with a phone and its phone number.
3. Email IT at IT@VetMed.illinois.edu to request setup.

Additional Information on IP Phones

Table of IP options with pictures of each and specs.


Recommended Phones

Discontinued but supported through 11/2024

 Support Ends 11/2024

 

        

Price

 

$183.92

 

$214.37

$277.73

$359.92

$539.84

$386.32

 

$190.48

Model

Yealink MP54

Yealink MP56

Yealink MP58

Yealink MP58 with Wireless Handset

Yealink CP960 Conference Phone

Yealink T58A

Yealink T56A

Yealink T55A

CDW #

6391438

6110690

6391436

6476873 

5131566

5835548

Not available for purchase

6466639

Certified for Teams

Yes

Yes

Yes

Wired handset

Yes

Yes

Yes

No

No

Yes

Yes

Yes

Wireless handset

No

No

Optional

Yes

No

No

No

No

Speaker

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Touchscreen

4"

480 x 800px

7"

800 x 480px

7"

800 x 480px

7"

1024 x 600px

5"

720 x 1280px

7"

1024 x 600px

7"

1024 x 600px

4.3"

480 x 272px

HD audio

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Dedicated Teams button

Yes

Yes

Yes

Yes

No

No

No

No

Visual voicemail

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Phone lock

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

USB port(s)

1

1

2

2

2

2

1

1

Supports Yealink Bluetooth handset

No

No

Yes

Yes

No

Yes

Bluetooth (for headset)

with dongle

Built-in

Built-in

Built-in

Built-in

Built-in

with dongle

with dongle

Wi-Fi

with dongle

Built-in

Built-in

Built-in

Built-in

Built-in

with dongle

with dongle

Wall Mountable

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes

Accessories for Recommended Phones:

  • Yealink 5V 2A Slim-line Power Supply for desk phones (CDW # 5626420 - $11.00)

  • Yealink YLPOE30 PoE Injector for conference or desk phones (CDW # 5131569 - $35.20)

  • Yealink CPW90 Wireless Microphone for CP960 (CDW # 4811255 - $157.30)

  • Yealink CPE90 Wired Microphone for CP960 (CDW # 4797920 - $123.20)

  • Yealink EXP50 Key Expansion Module for MP58 and MP56 (CDW # 4944850 - $93.50)

  • Yealink Wall Mounts:
    • MP54 wall mount 6426811  $7.04 
    • MP56 wall mount 6295900  $7.04
    • MP58 typically not wall mounted

No longer working:

  • Yealink T48S, T46S, and T42S.  
  • Lync Phone Edition devices.  Microsoft ended mainstream support for these on 4/10/2018.  These devices do not work with Teams.

    • Polycom CX500, CX600, CX3000

    • HP 4110 and 4120

    • Aastra 6721ip and 6725ip

 

*Prices are subject to change

Keywords:
Purchasing, ordering, Yealink, MicrosoftTeams, Teams 
Doc ID:
110924
Owned by:
Shaun G. in UI College of Veterinary Medicine
Created:
2021-05-20
Updated:
2024-11-04
Sites:
University of Illinois College of Veterinary Medicine