Identity Management, NetID Activation Code Incorrect or Expired

An admitted student must claim their NetID, which will serve as their main account for Illinois websites and services. Admitted students receive a UIN (University Identity Number) and an Activation Code (a separate 8-digit number). These are provided to undergraduate students in MyIllini, and to graduate students in their admission letter.

Activation codes are used at the NetID Claim site, which guides incoming students through setting up their accounts:

Detailed instructions for completing the Claim process can be found here: NetID Claim, How to Claim for Students

Activation codes must be used within a year. If you've deferred admission for longer than this, or if you're having any other trouble claiming your NetID, contact the department or college you were admitted to and request their assistance.

Undergraduate students with admissions trouble can ask for help at the Office of Undergraduate Admissions by email at or by phone at 217-333-0302. Graduate students can contact the Graduate College at

You can also contact the Technology Services Help Desk by email at or by phone at 217-244-7000. They will be able to inspect your account and see what you need to do next.

KeywordsExpired Token, Activation Code isa password reset tool generate recreate NetID Claim grad graduate undergrad undergraduate   Doc ID114492
OwnerID M.GroupUniversity of Illinois Technology Services
Created2021-10-25 15:49:34Updated2024-07-02 13:45:58
SitesUniversity of Illinois Technology Services
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