SSO Error: "Unauthorized User"

This is a short explanation on what to do when zoom gives the error message:"unauthorized user".

If you are trying to join a Zoom meeting and getting an error message about being an "unauthorized user," it is likely because you have not logged into your UIUC Zoom account using SSO (Single Sign-On.) 

Image of zoom error message


Keywordszoom, SSO, logging in, accounts Unauthorized User Users error   Doc ID124875
OwnerSpring O.GroupSchool of Information Sciences
Created2023-03-15 14:39 CSTUpdated2023-05-22 14:17 CST
SitesUniversity of Illinois School of Information Sciences
CleanURLhttps://answers.uillinois.edu/sso-error-unauthorized-user
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