TDX (TeamDynamix) Resources

This is to be an exhaustive list of TDX resources provided across the System. This is a list is comprised of legacy and current TDX training videos, and other reference materials. Includes the Technician Training Overview and more.

Log into TDX

TDNext Login

System Provided TDX Resources, Updates and Decisions

TeamDynamix, Technician Training Overview - System provided TDX Technician Training Overview

System TDX KB Articles - List of System provided TDX KB articles.

System TDX Website - System TDX website that provides the overview of phases, governance, list of groups using TDX, and more.

Monthly TDX Communications and Announcements – Monthly updates on TDX across the System

TeamDynamix, Collaborative Board/Global Admin Board Decisions - This article provides information about decisions regarding the TeamDynamix (TDX) platform. Decisions made by the Collaboration Board and the Global Admin Board are contained within.

Technology Services at Illinois, TeamDynamix Application Changelog - This page contains information about changes to the TeamDynamix platform.

Training and Instructional Videos

Spring 2023 IT Pro Forum – TDX 101 – Getting to Know TeamDynamix - Learn where to find resources and information about the TDX service, get a better understanding of how to use the tools, and see how others around the U of I system use them.

Spring 2023 It Pro Forum - Pretty TDX Ticket Metrics Using Splunk Dashboards - Learn how to create beautiful charts and graphs from your TDX Ticket data using Splunk dashboards. A combination of TDX Ticket Reports, the TDX API, and Splunk are used to create a colorful, visual dashboard showing off metrics such as "Open Tickets by Assignee", "Tickets Resolved by Assignee", "Stale Tickets", "Created vs. Resolved", "Average Age of Open Tickets" and more.

TDX CTC training videos on Media Space - Videos within the TDX CTC Media Space

Training videos from 2019-2021 - Older TDX Training Videos 

App Admin Training Videos – University of Chicago YouTube playlist with App Admin Training videos, 2022

Asset Management Demo - (login required), 2019

Box - Demo videos - (login and Box folder access required), 2019

TeamDynamix Website

Get a TeamDynamix Account – Allows you to post and see comments in the TeamDynamix collaborative Questions Forum with other TDX customers.

Questions Forum – Collaborative space with other TDX customers.

TeamDynamix Solution Guides - TeamDynamix provided guides on how to use TDX e.g. forms, workflows, assets, etc.

TeamDynamix Knowledge Base - The knowledge base provided on the TeamDynamix website.

TeamDynamix Converge & iPaaS Workshops - Session presentations from past CONVERGE client summits and iPaaS Workshops.


KeywordsTDX teamdynamix "help center" help center uiuc tech "tdx training" teamdynamics "team dynamics" ticketing   Doc ID129709
OwnerTDX C.GroupUniversity of Illinois Technology Services
Created2023-07-12 16:45:22Updated2023-08-09 15:07:40
SitesUniversity of Illinois System, University of Illinois Technology Services
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