How do I use PaperCut in EWS Labs?

No special steps are required. As long as you're logged into an EWS lab computer, just print as usual. The cost of your job will be deducted from your PaperCut Paid Credits balance (formerly Illini Cash).

How do I print from my personal device (Web Print)?

Printing from your own device is easy. Log in to the PaperCut Web Portal at: https://papercut.ics.illinois.edu/.

Navigate to WebPrint > Submit A Job > Select A Printer > Select Options and then Upload Documents.

For more detailed instructions, see EWS Labs, Printing, Printing to an EWS printer with your own computer (webprint)

How do I check my balance, and how do I add to my printing balance?

You can check your balance in the PaperCut Web Portal: https://papercut.ics.illinois.edu/ 

To add money to your account: Add Paid Credits:
1. Log in to the portal https://papercut.ics.illinois.edu/ 
2. Click “Add Paid Credits”
3. Choose an amount and complete payment via Authorize.net

Note: Illini Cash is no longer used for EWS printing.

What is the refund policy, and how do I request a refund?