Zoom, Logging In

How do I log in to Zoom?

IMPORTANT: First time U of I Zoom users need to log in via the Web Portal (or any Zoom integration using Shib SSO) to create their account.

Web Portal

Zoom Desktop Client

Outlook Desktop Application

Mobile Client 

***Do you have outside participants? They are still able to join University meetings! Outside participants will simply need to create a free Zoom account (at https://zoom.us/signup). Participants from other Universities and organizations with Zoom portals will be able to access meetings using their own account. Participants with a personal Zoom account will also be able to connect.

IMPORTANT: If you're having difficulties logging in to UIUC Zoom, please clear the cache, cookies and any old stored passwords in your default web browser and try again.  Information on how to clear website data from many popular browsers can be found at: Clearing Browser Cache and Cookies.  If you use a password manager like KeePass or Keychain (Mac) you may also need to locate and delete the old password there.

Web Portal: <  https://illinois.zoom.us >

Zoom Sign in
  • Enter your Illinois NetID credentials into the next window and click "Login"
Zoom Illinois Login
  • You are now in your Illinois Zoom account where settings can be configured, you can join a meeting, or host a meeting as well.

Zoom Desktop Client:

  • Both the Zoom web interface (https://illinois.zoom.us) and the desktop ‘Zoom Client for Meetings’ use UIUC SSO to provide secure authentication. However, the login steps for the Desktop Client are slightly different for the web interface. 
  • After launching the desktop client, you have the option to ‘Join a Meeting' or ‘Sign In.’
  • Click ‘Sign In’.
    Zoom desktop application startup screen with Sign in button highlighted.  Sign in button is located below the Join meeting button.
  • Zoom supports multiple methods of authentication. To use UIUC SSO authentication, click on ‘Sign In with SSO’. You must sign in with SSO to access your Zoom Education license.
    Zoom desktop application after clicking Sign in.  The sign in with SSO button is highlighted and located at the top in the right column
  • If this is the first time you have used the client, the ‘domain’ field will be blank. You can either type ‘illinois’ into the field and Continue.
  • NOTE: Clicking on the ‘I do not know the company domain’ link will bring you to the domain search pane. Type your FULL email address and click Continue.
    Illinois entered into domain field
  • When the Illinois login window below appears, please sign in with your Illinois NetID and password.  You will now be logged into the Zoom Desktop Application.

Shibboleth login page

Outlook Desktop Application:

  • To Login to Zoom Plugin in Outlook Desktop Application:
    • Inside the Outlook Desktop Application, open your Calendar you would like to add the Zoom meeting to:
    • Select New Appointment or New Meeting
Appointment and meeting button in Outlook ribbon.
  • Click “Add a Zoom Meeting” in the upper right corner of the ribbon within the new appointment window
Add a Zoom Meeting
  • A new sign in window should appear.  Please click “Sign in with SSO”
Sign in with SSO
  • Enter “illinois” and complete your domain as: “illinois.zoom.us”
  • Sign in with your Illinois netID
Illinois Login


  • Download the Zoom Mobile App
    Available on the App Store button.  This will open a new tab that will take you to download the Zoom mobile app for iOS.Get it on Google play button.  This will open a new tab that will take you to download the Zoom mobile app for iOS.
  • Note: The following screenshots are from the iOS application.
  • After installation, open the Zoom mobile app on your device.
  • Click Sign in found in the lower right corner of the application window.
    Zoom mobile app with Sign in button highlighted in lower right corner or screen.
  • Select the Sign in with SSO link at the bottom of the screen. The image below has highlighted this link.
    Zoom application sign in screen.  The sign in with SSO button is located in the bottom left corner of the screen.
  • Enter illinois to complete the domain: illinois.zoom.us
    The domain pop up window after sign in with SSO was selected.  Here you will enter the word illinois..
  • Enter your University of Illinois netID and password and click login.  Note: if you're required to authenticate using DUO/2FA, please accept the 2FA using DUO or by completing the necessary call or text, then reopen your web browser. You then will be prompted to open Zoom Meetings and the application will reopen.
    Normal University of Illinois login screen.  Enter your netid and password where prompted to do so.

Keywords:Gmail, Outlook, Zoom, Login, Log, sign, in, signing,   Doc ID:96159
Owner:zoom t.Group:University of Illinois Technology Services
Created:2019-11-22 12:40 CDTUpdated:2021-06-07 13:25 CDT
Sites:University of Illinois Technology Services
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