EWS, Remote Access, Connecting to Citrix

Please note that Citrix and other EWS resources are for instructional use only. Academic research on EWS resources is prohibited. More on our research policies can be found here: https://go.illinois.edu/ews-research-policy. Please submit a help request at https://go.illinois.edu/ewshelp with any questions.

• How to Connect to Citrix
• How to Find Newly Published Applications for Your Course

How to Connect to Citrix

Download & Install

• New and current users: Download and install the Citrix Workspace application at https://www.citrix.com/products/receiver/.

Connect

VPN

If you are connecting from a wireless network other than IllinoisNet, connect to the Technology Services' Cisco VPN before using Citrix.

• Cisco VPN download and installation instructions can be found at VPN, CISCO Secure Client or AnyConnect, Installation Instructions Splash Page.
• For problems connecting to the Cisco VPN please contact the Technology Services Help Desk.

Access Citrix Workspace

• The first time you open Citrix Workspace, input citrix.engr.illinois.edu in the server address field and click 'Add.'
• If you encounter an error, disconnect from the Cisco VPN, select the 2 TunnelAll profile, and reconnect to the VPN.
• Select 'Finish' on the success screen.

Table showing the citrix URL input into the Citrix Workspace app for Windows and macOS

Windows	macOS

• When the login screen appears, enter your UIUC NetID and your NetID password and click 'Log On.'

Table showing user login input in the Citrix Workspace app on Windows and macOS

Windows	macOS

• Select the 'Apps' tab to view all applications. Application visibility will vary based on course registration.
• Most applications will save content to your EWS home directory by default and can also save content to your local computer.
  • The EWS home directory is mapped as the U: drive.
• To access your EWS home directory remotely, use the following instructions at EWS Labs, Remote access to your EWS Windows home directory
• If you encounter an error, disconnect from the Cisco VPN, select the 2 TunnelAll profile, and reconnect to the Cisco VPN.

How to Find Newly Published Applications for Your Course

Application visibility is based on course registration and sometimes requires a manual refresh.

• Select Refresh Apps in the top-right drop-down menu of Citrix Workspace
• Search for the application name under the Apps tab

If you are a TA and cannot see the application, ask the instructor to update the membership of the course staff group using Instructor Tools.

Short URL for this page: https://go.illinois.edu/citrix