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Kaltura, "Failed to Stop Recording" Error in Kaltura Capture

Mac OS users of Kaltura Capture may need to allow screen recording for the Capture program in their System preferences.
To make this change:

Go to System Preferences. Click on Security and Privacy, and the Privacy.  
  1. Click on Screen Recording. 
  2. Allow Kaltura Capture to record your screen.  
  3. Here is a help document from Apple: https://support.apple.com/guide/mac-help/control-access-to-screen-recording-on-mac-mchld6aa7d23/mac     
Some users report need to restart for changes to take effect.


KeywordsKaltura, Capture, mediaspace, video, error, mac, apple, failed to stop recording   Doc ID104804
OwnerAlan B.GroupUniversity of Illinois Technology Services
Created2020-08-10 11:52:32Updated2021-10-11 15:27:59
SitesUniversity of Illinois Technology Services
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