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Safer Illinois, Reset or Remove my Information
How can I reset or remove my information in the Safer Illinois app?
Some users may want to reset or remove their information in Safer Illinois. This is a useful step in troubleshooting issues with Safer Illinois.
After removing your information from Safer Illinois, restart your phone, and then you may re-install the app and create a new account at any time.
After uninstalling, restarting your phone, reinstalling, and repeating on-boarding, Safer Illinois can retrieve your most recent test result.
To reset or remove your information from Safer Illinois:
- In Safer Illinois, open the Settings screen by tapping the gear icon in the top right.
- Scroll down and tap Personal Info under Your Account
- Tap Remove My Information and then confirm on the next screen.
- Uninstall the app and restart your phone.
If you are troubleshooting an issue with the app, make sure to uninstall the app and restart your phone before re-installing from the app stores.
Watch the Safer Illinois walkthrough to learn how to update your building entry status before returning to campus.