Zoom, Troubleshooting audio issues
This article provides information and resources for help with audio issues in Zoom.
Did you know that Zoom Workplace has built-in capabilities to test your audio?
You have the ability to test your audio settings before your meeting. This includes testing your microphone and speakers.
See Zoom's KB, Testing your audio settings for Zoom meetings, for detailed information.
Additional resources:
Troubleshooting Zoom audio issues on your mobile device
Supported USB HID devices for the Zoom Workplace desktop app and Zoom Web App
Setting up professional audio for Zoom meetings
Managing audio echo in a meeting
Granting MacOS permissions for Zoom
If you are still experiencing audio issues after trying the solutions above, please submit a ticket to the Technology Service IT Service Desk by calling 217-244-7000 or by emailing consult@illinois.edu.