Endpoint Services, Workspace ONE, Requesting Location Data
Systems
Workspace ONE Unified Endpoint Management (UEM)
Intended Audience
University of Illinois IT Pros leveraging Technology Services Endpoint Service Workspace ONE UEM for device management
Actions
General Information
Device geolocation data can be used to determine a lost or stolen device's location and aid in recovery. Device location data is disclosed only to campus IT professionals who submit a request to the Endpoint Services team and meet all of the following criteria. Requests that do not satisfy these conditions will be denied:
- The requester is an IT professional.
- The device belongs to that IT professional’s department/unit.
- The request is only to locate a lost or stolen device.
- The request should never be for HR/disciplinary purposes.
If you suspect that a device has been stolen, please report it to the University of Illinois police department.
In addition, send an email to security@illinois.edu with device details including both wired and wireless MAC addresses.
This information will be used to monitor if the device shows up on the campus network.
Requesting Location Data
If your request satisfies all of the above criteria, you may submit a location data request to the Endpoint Services team.
Lost Mode
For iOS/iPadOS devices, as an alternative to a location data request, if a device is only suspected to be misplaced and not stolen, Lost Mode can be used to lock the screen and present a message and phone number to the person currently in possession of the device, requesting that they report the device location to you.