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TeamDynamix, Collaborative Board/Global Admin Board Decisions


This article provides information about decisions regarding the TeamDynamix (TDX) platform. Decisions made by the Collaboration Board and the Global Admin Board are contained within.


  • Urbana TDAG received approval to move forward on planning non-IT ticketing coming into TDX, as well as individual Asset applications to support local asset management. 
  • Sarah Follmer has taken over for Allison Payne as co-chair of CTC, Collaborative Board approves 
  • Matthew Magee will take over as chair of Global Admin Committee, Collaborative Board approves 
  • Respective TDAG representative on the Collaborative Board will be responsible for bringing relevant updates back to university's TDAG. 
  • Collaborative Board agreement to communicate significant updates/topics from its meetings to the relevant committees (Global Admin and/or Communications & Training) 



  • Wes Pate designated as facilitator/leader for the App Admin community, Collaborative Board approves 
  • Sandbox refresh happened on July 5th 2022  
  • UIC service catalog refresh completed 



  • Agreement on creating an Application Administrators Community for U of I TDX application admins 
  • TDX Collaborative Board agreed system wide scope for App Admin community would be best and also agreed that no formal charter would be written as it is intended to be a community. 



  • TDX automation use-cases were submitted to BPA (Business Process Automation) team at AITS for discussion/review  



  • TDX Collaborative Board agreed that the Global Admin Committee will be responsible for updating/maintaining KB article with the key elements that are coming in future releases.  



  • Finalized Communications & Training Committee membership  
  • Reviewed iPaaS use cases (demo on 3/18/22) 



  • Presenting to ITLT on 1/19 to share current status of the platform at U of I


  • Worked with System Offices Shared Services (formerly Organizational Effectiveness) group to take on Training & Communications scope for TDX platform. Draft charge being worked on.
    • Global Administrator Committee responsible for content and functional expertise
  • U of I generated TDX Enhancement Requests will be logged and made visible. Global Admin Committee charged with implementing.


  • Decision/Change Log for TDX to be documented and maintained in Answers KB. Three levels:
    • TDX Platform/Service -> Collaborative Board responsible
    • TDX Administration -> Global Admin Committee responsible
    • University-level Help Centers -> Respective central IT unit responsible


  • Decided TDX Project website should not transition to a long-term operational site.
    • Service Information -> Service Catalog entries
    • Operational Documentation -> Into KB
    • Support Documentation -> Into KB
    • Implementation Project Artifacts -> Into Box
  • Assigned task of creating TDX Change Control process to Global Administrator Committee.


  • Decided TDX Business Review meetings should be semiannual, to be attended by Collaborative Board
  • Decided TDX Product meetings should follow a ~2 weeks after each TDX version release, to be attended by Collaborative Board and Global Administrators Committee


  • Generated topics for TDX Business Review and TDX Product meetings


  • Defined minimum requirements for service catalog entries
    • About this Service
      • Service Description
      • Other Names (where applicable)
  • Getting/Using this Service
      • Eligibility
      • Cost
      • How to Access
      • How to Use (Links to Documentation/etc)
  • Support/Hours
      • Contact Point for support
      • Provided by (optional)
  • Approved exemption for Global Admin access for web dev needs


  • Defined Global Admin roles/responsibilities and charge for Global Administrator Committee
  • Agreed to limiting Global Administrator role access to 8 (2 from each university + system offices)
  • Formalized membership of Global Admin Committee


  • Approved removal of link tracking for TDX emails


  • Approved set of pending integration enhancement requests
  • Job Titles
  • College Affiliation for Students
  • Enhanced role distinctions (Faculty vs Staff, etc)


  • Decision to leverage the TDX platform to manage the platform (ticketing app to be set up to take in requests/incidents about the TDX platform for global admin scope)


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Keywords:tdx, team dynamix, administrator, collaboration board   Doc ID:115134
Owner:Joe B.Group:University of Illinois Technology Services
Created:2021-12-07 08:39 CSTUpdated:2022-12-13 14:45 CST
Sites:University of Illinois System, University of Illinois Technology Services, University of Illinois Unified
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