Topics Map > Communication and Collaboration > Exchange
Topics Map > Communication and Collaboration > Office 365

Microsoft 365, Microsoft Teams Audio Conferencing


This article details how to use audio conferencing features for Microsoft Teams, including scheduling a meeting and changing your PIN.



  • Desktop, mobile or browser versions of Microsoft Teams and calendar applications (ie. Outlook) 


  • UIUC Faculty and Staff with a Microsoft 365 A5 license.
  • To determine your Microsoft Licensing status: (Microsoft 365 Licensing)  

Scheduling a meeting

Microsoft Teams meeting organizers who have a Microsoft 365 A5 license (Microsoft 365 Licensing) will have audio conferencing added to their Teams meetings beginning on March 21, 2022. This will allow meeting participants to join a meeting by phone by dialing the audio conferencing number and entering the conference ID.  The calendar event will provide the conferencing details as shown below:  

Microsoft Teams audio conferencing phone number and conference ID

Information about using audio conferencing can be found in the Audio Conferencing Answers KB article: Audio Conferencing common questions - Microsoft Teams

Managing your PIN

Microsoft Audio Conferencing Notification

When audio conferencing is enabled on your account, you will receive an email from Microsoft that looks like the image below. You need to save your audio conferencing PIN in a secure location. A PIN is required when a meeting organizer starts a meeting by phone. 

Sample email from Microsoft with personal audio conferencing settings and pin information.

Resetting Your PIN

You can reset your PIN by visiting User Settings Portal ( Click on the “Reset PIN” button and Microsoft will create a new PIN for you to use.  

Audio conferencing pin settings and reset button

Microsoft’s Self-help (KnowledgeBase) article for resetting your PIN can be found here: Reset the Audio Conferencing PIN in Microsoft Teams - Microsoft Teams

Contact and Support

Keywords:Microsoft Teams, Microsoft, Teams, Microsoft 365, Office 365, Microsoft Office, Audio Conferencing, Online Meetings   Doc ID:117283
Owner:Michael C.Group:University of Illinois Technology Services
Created:2022-03-10 16:06 CDTUpdated:2023-09-11 08:49 CDT
Sites:University of Illinois System, University of Illinois Technology Services
Feedback:  0   0