Topics Map > Communication and Collaboration > Lync / Skype for Business

Teams, Privacy Features

How do I block callers? How do I prevent getting instant messages from people while I'm in a meeting? What do I use if I only want to take messages or phone calls from certain people?

Outside Calls 

This feature only exists presently for pilot groups on Teams but will be live after the migration for all Users. 
You can block outside callers by making a custom contact in Teams. 

From the Calls app in Teams click on Contacts > Add Contact > Add the contact by phone number and name it something relevant in case you need to unblock it in the future. Once the contact is in your contact list click the ellipse by the contact and choose Block. 

You can also block all calls that do not have caller ID. In your Teams settings click on the Privacy tab then check the box for ‘Block calls with no caller ID’. 


People Within the University Teams System 

People within the University's Teams system can be 'Muted’ so you do not receive notifications from them. They cannot be formally blocked. Note: This is not a University policy but the way Teams for Work and School is designed.  

Privacy Mode 

By default, when your presence in Teams is set to Do Not Disturb, Teams suppresses all notifications and incoming calls from notifying you unless a user is on your priority access list.  

To setup your priority access list: You can access the Manage priority access feature by clicking on your picture in the top right corner, select Settings > Privacy > Manage priority access. 

Then search for the name or number to add to your list. Once added these users will be able to contact you when in Do Not Disturb.  

Keywords:Teams, Presense, Block, Mute, Hide,   Doc ID:124377
Owner:Lync M.Group:University of Illinois Technology Services
Created:2023-02-27 12:00 CDTUpdated:2023-05-10 10:38 CDT
Sites:University of Illinois Technology Services
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