Multi-factor Authentication (MFA), Enrolling a C200 TOTP Hardware Token on Microsoft MFA

If you have purchased a C200 Hardware Token from the University Webstore these are the steps you need to follow to enroll your new device.

Duo MFA does not support C200 tokens.  Please continue to use the C100 HOTP devices.

Current clients, if you already have a working Duo-registered device, you can use that to authenticate to set up your Microsoft devices.

New clients may need to contact the Tech Services Help Desk to request a bypass code to authenticate before setting up your Microsoft devices. 

Navigate to aka.ms/mfasetup

Enter your username and password.

Sign in Screenpassword screen

You will be redirected to the Duo Universal Prompt.

Duo Redirect Screen Duo Push Screen

Once you have Authenticated and completed a Duo 2FA, you will be logged into your Security Info page on your Microsoft Account. 

Security Info page in Microsoft Account

Next, click on the + Add sign-in method and select Hardware token. 

Add sign in pop up

A pop up window will ask for the Hardware Token's Serial Number. 

Hardware Token Popup for Serial Number

You can find your Hardware Token's serial number on the back of the device. 

Hardware token Serial Number Location

You will need to name your Hardware Token. 

Name your Hardware Token

The next pop up will ask for the 6-digit verification code on the device you just registered. 

Input the Token Numbers screen

This will appear like this on the device:

 Photo of a C200 hardware token with the 6-digit code showing

The next pop up screen will have the confirmation that your device has been added to your Microsoft account. 


Hardware token added page

Your New C200 Hardware token will now be listed on the Security Info screen, it should look like this: 

Device showing on the Security Info Page



Keywords:
MFA Hardware Token C200 TOTP Microsoft MFA 
Doc ID:
154362
Owned by:
Identity and Access Management G. in University of Illinois Technology Services
Created:
2025-08-22
Updated:
2025-09-03
Sites:
University of Illinois Technology Services