Regulated Research, How to Authenticate and Activate Adobe Applications in the Enclave

This document walks through the workflow of authenticating to the Adobe Creative Cloud Desktop App (CCDA), which brokers activation to all other Adobe apps on a Regulated Research VM.
  1. From the desktop, open the start menu in the bottom left

Screenshot of Virtual Machine with Start Menu

2. Then press the "All" key to open up a list of all the apps on the machine

Screenshot of Start Menu programs with Adobe Creative Cloud highlighted

3. Select Creative Cloud to launch it, you may see an initialization page before anything opens up:

Creative Cloud Initialization Page

4. If you are not logged in to Adobe yet, you will see the CC Login page, from here you can log into Adobe as you normally would on any subscription with your Illinois email.

Adobe Login

5. Once you log in, you may see the initialization page again. Once you see the Home page loading, you may close the Creative Cloud App. You may see errors during the loading process, and the loading tab may never fully load. This is due to security requirements within the Enclave. If you see the page below, your credential was processed and you should be able to log into any Adobe app on the machine and have your subscription carry through.

Adobe Creative Cloud Home Page Loading


Keywords:
Enclave, Adobe, Regulated Research 
Doc ID:
156862
Owned by:
Drew B. in University of Illinois Technology Services
Created:
2025-11-20
Updated:
2025-12-05
Sites:
University of Illinois Technology Services