Skype for Business, How to Make a Call on Behalf of a Response Group

You can make calls only on behalf of anonymous response groups. (Note: most response groups are not anonymous.)

1. In the Skype for Business main window, point to the contact you want to call, and then click the arrow next to the Call button. (You can also do this in a contact card.)
2. In the Call drop-down list, click the response group for which you’re making the call.
3. Click the number you want to call, or click New Number to enter a new number.

Note: You cannot join or start a conference call or meeting, share content, or record a call on behalf of a response group. After you place the call, you can add instant messaging or video.