Email, Spam Control, How to change Personal Spam Policies

How can I change my Personal Spam Policy?

Change your Spam Policy
  1. In your mailbox, find and open a recent Daily Digest. (Can't find one? See solution Email, Spam Control, How to request a digest .)
  2. Click on the Manage My Account link.
  3. After the web page opens, Click on the Profile tab in the lower-left corner.
  4. Select a desired policy under  "What type of spam detection do you want?".   The different policies are explained below. 
  5. Click the Save button.
Note: An additional policy called "Default" is listed as an option; this default policy is the same as:  "Cautious Plus, No Quarantine".  

The five ways for handling likely and certain spam are referred to as Personal Spam Policies. They are:

  • Default Policy:  Cautious Plus and No Quarantine
  • Cautious: Possible, likely and certain spam is sent to your Quarantine, a server space where spam is held for 10 days.
  • Cautious Plus: Possible and likely spam is sent to your Quarantine, certain spam is automatically deleted.
  • Aggressive: Possible spam is sent to your Quarantine; likely and certain spam is automatically deleted.
  • No Quarantine: Possible spam is delivered to your mailbox; likely and certain spam is automatically deleted.
  • Cautious Plus, No Quarantine: Certain Spam and Known Virus are deleted Possible Spam and Likely Spam is delivered to your mailbox.
The Default Policy is enabled until the user changes it to another policy. 

The following chart illustrates the email delivery differences in the policies:

  Personal Spam Policies
  Cautious Cautious Plus Aggressive No Quarantine Cautious Plus, No Quarantine
Not Spam (spamscore=0-49) delivered delivered delivered delivered delivered
Possible Spam (spamscore=50-70) quarantined quarantined quarantined delivered delivered
Likely Spam (spamscore=80-98) quarantined quarantined deleted deleted delivered
Certain Spam (spamscore=99-100) quarantined deleted deleted deleted deleted
Known Virus deleted deleted deleted deleted deleted


  • If you switched to the No Quarantine policy, then suspect messages will no longer be stored in quarantine. 
  • If you don't want an empty daily spam digest then uncheck the box next to "Send digest even when I have no messages in my End User Digest"  on the "My Settings" page.
  • See Email, Spam control, Spam Control FAQ for additional information.

Keywords:Spam Control personal policy   Doc ID:48991
Owner:Email Relays E.Group:University of Illinois Technology Services
Created:2015-03-18 10:21 CDTUpdated:2020-03-16 17:22 CDT
Sites:University of Illinois Technology Services
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