Topics Map > Communication and Collaboration > Lync / Skype for Business

Skype for Business, Features within the Outlook Web App ( and (

On this page you can find University-specific documentation about how to use Skype for Business within the Outlook Web App interface available at at

Instant messaging – currently enabled

[Doc 49589 is unavailable at this time.]

When you log in to Skype for Business' instant messaging features will be available to you as well.

  • The first time you log in to, you will be logged in to Skype for Business instant messaging immediately.
  • To sign in, sign out or change your status, click your display name or name initials/picture in the upper right corner and choose from the list of options there.
  • remembers your status from one session to another. Choosing "sign out" will keep you signed out even across new Exchange web logins unless you choose to sign in again.
  • Your Skype for Business contact list will be in the left hand section below the list of your exchange mailbox folders. There is a choice there to add a new Skype for Business contact.

Voice and video communication – not yet

While the main Skype for Business clients offer voice and video communication, that feature is not available in the interfaces.

Voice mail options

For - You can control voice mail options in Webmail/OWA.  Click on the Gear (top right corner) -> Type "voice" in the options search box.  Then select Voice mail.

Keywords:Lync, Outlook, owa, webmail, im, instant messaging, exchange, presence, email, contacts, Skype for Business   Doc ID:49524
Owner:Lync M.Group:University of Illinois Technology Services
Created:2015-03-25 09:55 CSTUpdated:2019-04-09 08:22 CST
Sites:University of Illinois Technology Services
Feedback:  0   0